Danielle Thomas
Sicklerville,NJ
Summary
Sociable server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift. Hardworking Server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Looking to pivot to a career incorporating my radio, tv and film education.
Overview
8
8
years of professional experience
Work History
Game Day Staff Member
Lincoln Financial Field
Philadelphia, PA
04.2024 - Current
- Assisted in crowd management during events at Lincoln Financial Field.
- Coordinated with team members to set up event logistics efficiently.
- Monitored guest safety and provided assistance as needed during events.
- Managed ticket scanning operations to ensure timely access for attendees.
- Collaborated with security staff to maintain a safe environment for all guests.
- Responded promptly to guest inquiries and resolved issues effectively.
Server
Buffalo Wild Wings
Sicklerville, NJ
08.2021 - Current
- Delivering food and drinks to guests in a specific time frame check in on guests in a timely fashion
- Make the environment enjoyable for the guests
- Ask guests if they need anything and answer any questions that they might have
- Making sure that the plates are put away and the tables are sanitized
Bertuccis Restaurant
Sicklerville, NJ
01.2021 - 08.2021
- Answer all guest questions and suggest food and beverages
- Report all food and service complaints to the manager
- Assisting co workers as needed
- Clearing and resetting of guest tables making sure all orders are accurate assisting co workers with setting up and breaking down of the dining room inform guests of food promotions and discounts
Server
IHOP
Williamstown, NJ
02.2018 - 01.2021
- Deliver food and beverages in a timely fashion
- Greet and seat guests, Put in phone reservations
- Recommend new food on the menu and suggest items that the customer might like
- Making sure the silverware is clean and the tables are wiped
- Communicate with co workers and use teamwork
- Notify the kitchen staff of orders and if there are any modifications
- Create an upbeat atmosphere
Cashier
Bath & Body Works
Deptford, Nj
10.2019 - 11.2020
- Knowing all roles that go into the store
- Inspect items and separating the broken items
- Assisting customers with their account updates, offers that are going on for the week or that month
- Making sure that the store is clean for customers complete cash and credit transactions
- Making sure that the stores inventory, assets and cash are in a secure location
Education
Bachelor of Arts - Radio And Television
Rowan University
Glassboro, NJTimeline
Game Day Staff Member
Lincoln Financial Field
04.2024 - Current
Server
Buffalo Wild Wings
08.2021 - Current
Bertuccis Restaurant
01.2021 - 08.2021
Cashier
Bath & Body Works
10.2019 - 11.2020
Server
IHOP
02.2018 - 01.2021
Bachelor of Arts - Radio And Television
Rowan University