Rachel Williams
Powder Springs,GA
Summary
Driven soon to be Sports Management graduate eager to apply my knowledge and experience, while also actively learning about the industry. Experienced in sales operations, event management, customer service, and administrative work, with strong skills in teamwork, problem solving, communication, and event management. Ready to contribute and support the goals of a sports organization.
Overview
2
2
years of professional experience
Work History
Game Day Staff Member
Atlanta Braves
04.2022 - Current
- Greeted customers and responded to questions pertaining merchandise, all while providing excellent customer service
- Recommended, selected, and helped locate or obtain merchandise based on customer needs
- Worked to reach daily sales goals
- Received and assisted with checking in merchandise from distribution centers
- Worked as a team to restock and organize inventories
- Managed returns, exchanges and refunds in accordance with store policy.
Student Compliance Coordinator
Georgia Southern Athletics
03.2024 - 05.2024
- Delivered administrative support to the compliance team by systematically organizing student-athlete files and managing required documentation
- Evaluated NIL (Name, Image, Likeness) agreements to ensure alignment with NCAA regulations and standards
- Generated and processed documentation for student-athlete transfers, ensuring accuracy and proper filing
- Communicated critical information regarding student-athletes to various athletic departments
- Conducted comprehensive research on NCAA rules and regulations to ensure that practices remain current and compliant
Game Day Operations Staff Member
Savannah Bananas
09.2023 - 09.2023
- Collaborated with the organization to fulfill end-of-season requirements effectively.
- Delivered customer support by resolving issues and providing solutions in a timely manner.
- Offered flexible support to different departments to keep everything running smoothly.
Education
Bachelor of Science - Sports Management
Georgia Southern University
Statesboro, GA05.2025
Skills
- Event Management
- Sales Experience
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Organizational Skills
- Effective Communication
- Conflict Resolution
Timeline
Student Compliance Coordinator
Georgia Southern Athletics
03.2024 - 05.2024
Game Day Operations Staff Member
Savannah Bananas
09.2023 - 09.2023
Game Day Staff Member
Atlanta Braves
04.2022 - Current
Bachelor of Science - Sports Management
Georgia Southern University
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