Results-focused in customer relations professional with strength in interpersonal skills, problem solving, and therapeutic approaches. Proactive leader with strengths in communication and collaboration. Proficient in leveraging healthcare and education knowledge to promote adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise.