Danielle Watters
Aubrey,TX
Summary
Organized Operations Lead with background motivating, coaching and overseeing teams by employing excellent interpersonal and multitasking skills. Seasoned expert at establishing and implementing goals and objectives, identifying and managing risks and developing business potential. Strong independent judgment and critical-thinking abilities.
Overview
5
5
years of professional experience
Work History
Operations Lead Manager
Lucchese Bootmaker
08.2023 - Current
- Managed and allocated staff and material resources to meet production goals.
- Performed overview of quality control, inventory management, and product allocation.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
- Oversaw problem resolution to address barriers to operational efficiency.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
Veterinary Assistant
Equine Athlete Veterinary Services
09.2021 - 08.2023
- Management of inventory and pharmaceutical products.
- Perform and assist in equine medical procedures in both appointment and emergent settings.
- Manage, organize, and communicate with veterinary staff to schedule assistants and staffing.
- Interact with local and international clientele.
- Travel and operate at nationally recognized shows throughout the United States.
Equine Trainer & Instructor
Diamond C Ranch
10.2020 - 08.2021
- Instilled basics of horsemanship and riding in beginners, refining knowledge and skills of more advanced riders.
- Help facilitate, organize, and coordinate the lesson program and multiple annual camps.
Sales Lead Manager
Aerie By American Eagle
07.2018 - 12.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Evaluated performance against goals and implemented appropriate development plans.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Education
Bachelor of Arts - Communications
University of Texas San Antonio
San Antonio, TX05.2021
Skills
- Motivational Attitude
- Microsoft Office Suite
- Process Improvement
- Cross-functional Collaboration
- Highly organized/ detail oriented
- Organizational Skills
- Operations Management
- Customer Relationship Management
- Equestrian knowledge
Timeline
Operations Lead Manager
Lucchese Bootmaker
08.2023 - Current
Veterinary Assistant
Equine Athlete Veterinary Services
09.2021 - 08.2023
Equine Trainer & Instructor
Diamond C Ranch
10.2020 - 08.2021
Sales Lead Manager
Aerie By American Eagle
07.2018 - 12.2020
Bachelor of Arts - Communications
University of Texas San Antonio