Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Danielle Whitman

Danielle Whitman

Victorville,CA

Summary

Dynamic Customer Service Representative with proven success at All Dressed Up Boutique LLC, excelling in customer relations and conflict resolution. Leveraged active listening and critical thinking to enhance customer satisfaction, contributing to a 20% increase in repeat business through effective marketing campaigns and personalized support.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

All Dressed Up Boutique LLC
Perris, CA
10.2020 - Current

Assist customers through virtual messaging.

Design marketing campaigns and ads.

Data entry of incoming inventory.

Answer customers questions and concerns regarding interest with products or their orders.

Education

High School Diploma -

Washington Liberty High School
Arlington
06.1995

Skills

Customer service

Active listening

Critical thinking

Data entry

Customer relations

Problem resolution

Relationship building

Computer proficiency

Conflict resolution

Professional telephone demeanor

Product knowledge

Live chat support

Technical support

Product sales

Product and service solutions

Sales expertise

Assertiveness

Timeline

Customer Service Representative

All Dressed Up Boutique LLC
10.2020 - Current

High School Diploma -

Washington Liberty High School