Danielle Whittaker

• Support students and staff by providing individualized assistance and maintaining accurate documentation.
• Communicate effectively with teachers, administrators, and families regarding student progress and needs.
• Manage multiple priorities while maintaining a positive, service-focused environment.
• Assist with recordkeeping, classroom organization, and administrative tasks.
• Utilize problem-solving and conflict-resolution skills to support student success.

• Managed all client communications, including phone calls, text messages, appointment scheduling, and customer inquiries.
• Delivered personalized customer service and resolved client concerns professionally and efficiently.
• Built and maintained long-term client relationships, resulting in repeat business and referrals.
• Managed retail sales, product recommendations, and customer education.
• Coordinated daily business operations while maintaining high customer satisfaction.

• Developed and implemented individualized education plans (IEPs) to address each student's unique challenges.
• Utilized specialized teaching methods and adaptive technology to create an inclusive learning environment.
• Committed to promoting student independence, building confidence, and ensuring every child reached their full potential in both academic and life skills.

• Scheduled and managed patient appointments daily across multiple departments, ensuring optimal use of resources.
• Collaborated with physicians, nurses, and administrative staff to create and adjust on-call and shift schedules for staff members, maintaining compliance with staffing requirements.
• Ensured coverage for emergency and last minute scheduling needs, demonstrating flexibility and problem-solving skills.
• Accurately processed payroll by collecting and verifying employee time and attendance records.
• Part time in Admissions, registering patients and verifying insurance to admit patients into outpatient facility.

• Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
• Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
• Applied de-escalation and limit-setting techniques to promote patient cooperation.
• Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
• Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.