Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Williams

Miami

Summary

Motivated and reliable team member with strong experience in fast pasted environment focused on great customer service and teamwork. Helped train new employees and supported a positive work environment. Confident in handling cash, following food safety rules, and keeping things running smoothly. Always ready to learn and take on new responsibilities.

Overview

3
3
years of professional experience

Work History

Crew Trainer

McDonald’s
12.2021 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Maintained current knowledge of all team position requirements.
  • Organized cross-training initiatives to promote versatility among team members and enhance overall productivity levels.

Cashier

Burlington
06.2022 - 09.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.

Education

Business

Miami Dade College
Miami, FL

Miami Norland Senior High School
Miami, FL
06.2024

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Team leadership
  • Active listening
  • Decision-making
  • Safe food handling
  • Food safety understanding
  • Kitchen sanitation
  • POS systems
  • Policies and procedures
  • Restaurant standards
  • Workplace safety
  • Coaching and mentoring

    • Team leadership and supervision

Timeline

Cashier

Burlington
06.2022 - 09.2022

Crew Trainer

McDonald’s
12.2021 - Current

Business

Miami Dade College

Miami Norland Senior High School

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