Danielle Williamson
Jacksonville,FL
Summary
Skilled Epic Senior Analyst with clinical expertise. Adept at optimizing electronic health records to enhance clinical workflows and patient care. Strong focus on teamwork and adaptability to meet evolving project demands. Known for effective problem-solving, technical troubleshooting, and excellent communication skills.
Overview
10
10
years of professional experience
Work History
EpicCare Ambulatory Team Lead
Baptist Medical Center
09.2022 - Current
- Organize duties and assign tasks according to team member availability and skills.
- Coach team members in techniques necessary to complete job tasks.
- Manage a high volume incident queue in ServiceNow.
- Provide technical and analytical expertise required to support the implementation and ongoing utilization of the Epic Application System.
- Work collaboratively with Users, Managers, and Senior Leaders.
- Assist with day-to-day operations, working efficiently and productively with all team members.
- Lead and Participate in ongoing complex EHR optimization.
- Support Organizational Goals and enhanced end user experience by contributing directly to Epic Gold Star and Honor Roll initiatives.
- Primary Analyst for Outpatient Rehab and Allied Health specialties.
EpicCare Ambulatory Analyst
Baptist Medical Center
10.2020 - 09.2022
- Core Team Member for Big Bang Go-Live with over 120 Ambulatory clinics.
- Served as the Ambulatory Team Security Lead.
- Led Rehab and Allied Health workgroups.
- Served as the Clinical System Design owner for various Oncology Specialties.
- Analyzed user workflows, requirements, and requests to build an optimal electronic solution.
- Facilitated communication with stakeholders from initial requirements to final implementation.
Speech-Language Pathologist
Baptist Medical Center
09.2014 - 10.2020
- Evaluated and diagnosed patients with speech, language, voice, and fluency disorders using standardized assessments and clinical observations.
- Conducted thorough evaluations of patients' swallowing abilities, leading to appropriate recommendations for diet modifications or further medical referrals when necessary.
- Provided education and counseling to patients and their caregivers.
- Communicated directly with rehab staff, physicians, nurses, respiratory therapists, and social workers to facilitate transfer of information and to optimize patient care.
Education
Masters of Science - Communication Sciences and Disorders
Florida State University
Tallahassee, FL08.2013
Bachelors of Science - Finance
University of Florida
Jacksonville, FL05.2010
Skills
- EpicCare Ambulatory Certification
- Order Transmittal Certification
- Smartforms Certification
- Data Courier Mover Badge
- Security Workgroup Badge
- Patient-Entered Data Badge
- Results Routing Badge
- Microsoft Excel
- MS Excel
- MS Visio
Timeline
EpicCare Ambulatory Team Lead
Baptist Medical Center
09.2022 - Current
EpicCare Ambulatory Analyst
Baptist Medical Center
10.2020 - 09.2022
Speech-Language Pathologist
Baptist Medical Center
09.2014 - 10.2020
Bachelors of Science - Finance
University of Florida
Masters of Science - Communication Sciences and Disorders
Florida State University
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