SIMONE DABNEY
Chicago,IL
Summary
Expert Clinical Informatics and workflow build Analyst with five years of IT experience with emphasis in clinical documentation. I have 10 plus years in healthcare the field. Demonstrated strengths include process analysis, build configuration, technical troubleshooting, project leadership and communication skills. Successful background maintaining efficient workflow design by leveraging infrastructure and operational knowledge to enhance processes. Practiced troubleshooter in chronicles with diagnostics procedure and in-depth technical experience in hyperspace.
Overview
2
2
years of professional experience
50
50
years of post-secondary education
1
1
Certificate
Work History
EpicCare Surgical Lead
Medical University Of South Carolina Musc
Florence , South Carolina
08.2019 - 10.2019
- Ensure OpTime ATE support was proficient and knowledgeable
- Ensured adequate staffing for support needs
- Troubleshooted workflow and interface issues with hospital and command center superiors/staff
- Trained on Meaningful Use, submitted and following up on remedy tickets
- Assisted multiple Anesthesiologist in documenting their Pre-op, Intra-op, and post-op Documentation
- Ensured that physician, Nurses, and all other end users are up to speed with the new workflow
- Built preference list, smart tools (smart phrases, smart text) for providers and other clinicians
- Also, assisted the physicians with questions on CPOE
Epic Ambulatory Support Workflow/Build Specialist
The Ottawa Hospital General Campus
Ottawa, ON
05.2019 - 07.2019
- Liaise with corporate managers in the organization to ensure the successful implementation of new processes and systems
- Lead problem solving to ensure successful developments, implementations and support of business and system solutions
- Work closely with various IT members to ensure the successful implementation and maintenance of user (EMP) to E2R (role)
- Assisted with the creation of training requirements and standardized education using Captiva/Azure as base integration.
- Delegated work to Epic team members, and ensured timely resolution.
- Go-to leader for large scope technical issues that could potentially affect all Epic customers.
- Managed a team of technical consultants.
- Motivated and facilitated professional development, established growth plans for team members.
- Worked on ensuring objectives were met or exceeded.
- Participated in employee evaluation at the company level, including hiring and terminating employees.
- Provide after-hours support for high priority workflow and systems.
EpicCare Ambulatory Workflow Support Analyst
Advocate Medical Group Immediate Care Center
Chicago, IL
08.2018 - 01.2019
- Met with Unit Admin and End Users to help resolve issues with a team focused work process
- Built Smartforms, Flowsheets, Workflow Engine Rules, Synopsis, VCN, Navigators, Print Groups, and Reports
- Worked with Family Medicine, Internal Medicine, Pediatrics, Specialty Peds, Rheumatology, Immediate Care, Cardiology, Neurology, Breast Surgery to address requests for Build Optimization
- Provided troubleshooting of frequent User calls, along with reviewing & build to resolve online tickets issues
- Assisted with reviewing Nova notes for Upgrade to Version 2018
EpicCare Ambulatory Workflow Analyst
HSHS St. Mary's Hospital
Decatur, IL
03.2018 - 07.2018
- Supported the development and application of strategic vision for company-wide information system improvements and growth
- Analyzed information systems and applications to identify specifications for implementation projects
- Performed build for Navigator Template Editor(LVN), User Profiles (EMP), Workflow engine rules (LOR), flowsheets, FLT& FLO, Smarttext (ETX), Smartlinks (HHS), Smartlist (ELT), Smartphrases (HH1)Collaborated with management in multiple departments to drive clinical workflow
- Maintained patient privacy and confidential patient information. change initiatives
- Standardized troubleshooting for Epic remote client applications, creating effective documentation for handing off ownership to a support team model
EpicCare Ambulatory Analyst-Leave of Absence
Lurie Children's Outpatient Center
Wheaton, IL
01.2018 - 03.2018
- Supported the development and application of strategic vision for company-wide information system improvements and growth.
- Analyzed information systems and applications to identify specifications for implementation projects.
- Performed build for Navigator Template Editor(LVN), User Profiles (EMP), Workflow engine rules (LOR), flowsheets, FLT& FLO, Smarttext (ETX), Smartlinks (HHS), Smartlist (ELT), Smartphrases (HH1)
- Collaborated with management in multiple departments to drive clinical workflow using cloud base system intergration (Azure)
- Maintained patient privacy and confidential patient information. change initiatives.
- Standardized troubleshooting for Epic remote client applications, creating effective documentation for handing off ownership to a support team model.
Clinical Application Specialist
City Of Hope
Duarte, CA
12.2017 - 01.2018
- Team lead for a large inpatient implementation for a health system in Massachusetts
- Worked in unison with Unit Managers, Training Team & Executive Leadership to assist resources
- Follow-Up with resources to see which units need additional attention
- Make any scheduling changes needed to ensure our resources were available to support the go-live
- Provided Epic end-user support Beacon Oncology
- Trained Nurses and Pharmacists on hospital workflows
- Updated, developed training course materials and curriculum to match workflow
- Monitored and scheduled ATE support for the Oncology and Infusion clinics
Clinical Documentation Specialist/EpicCare Clinical Documentation Specialist/EPIC Beacon Go-Live ATE Support Specialist
University of California Irvine
Irvine, CA
11.2017 - 12.2017
- Guided users through daily workflow, communicated issues and opportunities for enhancement and training
- Physician documentation and order entry
- Nursing documentation and medication reconciliations
- Motivating staff in utilizing and navigating through EMR
- Trained the Physicians with Clinical documentation, building personalized preference lists
- Utilizing Smart Tools integration for ease of documentation, managing problem list, assigning level of service codes
- Charge Capture and using SmartPhrases and SmartLinks effectively in writing notes
- Updating information on flow sheets and work lists, order management, patient lists creation, medication administration and scheduling tasks for the MAR
EpicCare OpTime Team Lead
Regional Healthcare
Rapid City, SD
10.2017 - 11.2017
- Ensure OpTime ATE support was proficient and knowledgeable.
- Ensured adequate staffing for support needs.
- Troubleshooted workflow and interface issues with hospital and command center superiors/staff.
- Trained on Meaningful Use, submitted and following up on remedy tickets.
- Assisted multiple Anesthesiologist in documenting their Pre-op, Intra-op, and post-op Documentation.
- Ensured that physician, Nurses, and all other end users are up to speed with the new workflow.
- Built preference list, smart tools (smart phrases, smart text) for providers and other clinicians.
- Supported the physicians with questions on CPOE.
EpicCare Clinical Informatics Specialist/OpTime
WellStar
Georgia, Atlanta
07.2017 - 09.2017
- Reporting to the CIO, leads strategic and tactical planning for Clinical Informatics and implementation of plans
- Responsible for the support of clinical and operations improvement with informatics optimization
- Works with all Service Line clinical and operational leaders to better prioritize EHR improvements
- Lead the development and assessment of clinical information systems
- Part of multidisciplinary team that selected new EMR
- Instrumental in implementation of EpicCare EMR
- Ensured that physician, Nurses, and all other end users were up to speed with the new workflow.
EpicCare Clinical Informatics Specialist/Epic Credentialed Trainer, Optime
Scripps Memorial Hospital La Jolla
San Diego, CA
04.2017 - 07.2017
- Worked in unison with Unit Managers, Training Team & Executive Leadership to assist resources
- Follow-Up with resources to see which units need additional attention
- Make any scheduling changes needed to ensure our resources were available to support the go-live
- Provided Epic end user support Beacon Oncology
- Trained Nurses and Pharmacists on hospital workflows
- Updated, developed training course materials and curriculum to match workflow
- Monitored and scheduled ATE support for the Oncology and Infusion clinics
EpicCare Ambulatory Workflow Analyst
Lurie's Children Hospital
Chicago, IL
03.2017 - 04.2017
- Built preference list, smart tools (smart phrases, smart text) for providers and other clinicians
- Also, assisted the physicians with questions on CPOE
- Consulted with managers to determine specific need within the organization
- Oversaw the installation and configuration of new systems to customize them for the organization
- Devised ways to add new functionality to existing software
- Supported high priority Epic optimization
- Conducted testing to ensure that the systems work as expected
- Trained the system's end users and assist in preparing tip sheets
Epic OpTime PRE/PAT/PACU Workflow Anaylst
Partner's
Boston, MA
01.2017 - 02.2017
- Built preference list, smart tools (smart phrases, smart text) for providers and other clinicians
- Also, assisted the physicians with questions on CPOE
- Additionally provided support for nurses within the Pre-op and Post Anesthesia Care Unit (PACU)
- Helped troubleshoot issues from end-users during training, Go-live, and stabilization periods
- Provided status updates to Project Lead Helped in documenting and Navigating in their flowsheets
- Assisted in documenting events (In pre-procedure and All Events)
- Provided support on how to use the Message Center and Manage orders. Assisted Nurses with Point of Care, Power Plans, and Multiple orders
Education
Bachelor of Science - Psychology
Capella University
Minnesota City, MNAssociate of Applied Science - Applied Science
Community Colleges of Chicago
Illinois City, ILMedical Assistant Certification - Medical Assistant/Phlebotomy
Olympia College
Chicago, ILHigh School Diploma - Accounting/Bookkeeping
Dunbar Vocational Career Academy
Chicago, ILMaster of Science - Management Information Systems
Western Governors University
Salt Lake City, UT 09.2018 - 12.2022
Skills
Workflow Analyst Skillset
Certification
EpicCare Ambulatory Configurations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett
Timeline
EpicCare Surgical Lead
Medical University Of South Carolina Musc
08.2019 - 10.2019
Epic Ambulatory Support Workflow/Build Specialist
The Ottawa Hospital General Campus
05.2019 - 07.2019
Master of Science - Management Information Systems
Western Governors University
09.2018 - 12.2022
EpicCare Ambulatory Workflow Support Analyst
Advocate Medical Group Immediate Care Center
08.2018 - 01.2019
EpicCare Ambulatory Workflow Analyst
HSHS St. Mary's Hospital
03.2018 - 07.2018
EpicCare Ambulatory Analyst-Leave of Absence
Lurie Children's Outpatient Center
01.2018 - 03.2018
Clinical Application Specialist
City Of Hope
12.2017 - 01.2018
Clinical Documentation Specialist/EpicCare Clinical Documentation Specialist/EPIC Beacon Go-Live ATE Support Specialist
University of California Irvine
11.2017 - 12.2017
EpicCare OpTime Team Lead
Regional Healthcare
10.2017 - 11.2017
EpicCare Clinical Informatics Specialist/OpTime
WellStar
07.2017 - 09.2017
EpicCare Clinical Informatics Specialist/Epic Credentialed Trainer, Optime
Scripps Memorial Hospital La Jolla
04.2017 - 07.2017
EpicCare Ambulatory Workflow Analyst
Lurie's Children Hospital
03.2017 - 04.2017
Epic OpTime PRE/PAT/PACU Workflow Anaylst
Partner's
01.2017 - 02.2017
Bachelor of Science - Psychology
Capella University
Associate of Applied Science - Applied Science
Community Colleges of Chicago
Medical Assistant Certification - Medical Assistant/Phlebotomy
Olympia College
High School Diploma - Accounting/Bookkeeping
Dunbar Vocational Career Academy