Danielle Windham
Sanford,Florida
Summary
Has taught ESL students from Mexico, China, Taiwan, and Thailand. Loves to broaden horizons by teaching others English. Language learning is one of the best ways to connect cultures. Is seasoned English as a Second Language Tutor certified in TESOL, paired with over seven years of comprehensive experience tutoring on an individual and small group basis to diverse students. Is a detail-oriented and coordinated individual who is well-versed in helping students learn English grammar, pronunciation, and conversational skills. Has been commended for creating supplemental activities to reinforce the curriculum. Is committed to establishing rapport with students to develop comfortable and approachable learning. Is working toward completing a Bachelor of Education degree with the Canadian Institute of English.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Optometry Receptionist
Eagle Vision Eye Care
Lake Mary, FL
01.2024 - Current
- Managed patient scheduling and appointment confirmations to optimize office workflow.
- Assisted with insurance verification and processing for seamless patient billing.
- Provided excellent customer service, addressing patient inquiries and concerns effectively.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Assisted in maintaining a clean and organized work environment to ensure a positive patient experience.
- Ensured compliance with HIPAA regulations by securely handling confidential patient information throughout all tasks performed at the front desk.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Private Tutor
Self Employed
Sanford, Florida
01.2023 - Current
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build essential learning skills.
- Kept and reviewed academic records for students to determine areas to cover in tutoring sessions.
- Provided homework assistance using specific curriculum and materials.
- Created personalized lesson plans to meet needs of diverse learners.
- Collaborated with teachers, administrators, and parents to determine how best to support student success.
Private Tutor
GoStudent
Wien, Ernst-Melchior-Gasse, Austria
01.2022 - 12.2022
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Met with parents to discuss student progress and address concerns.
- Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
- Taught students remotely using online video chat platforms and other delivery channels.
- Issued reports updating students, parents, and teachers on student progress.
- Managed a schedule of 20+ weekly appointments, helping students with homework, test prep, and advanced placement examinations.
ESL Tutor
TutorABC
06.2014 - 01.2022
- Built opportunities for real-world language use and learning outside the classroom or formal learning environment.
- Designed engaging instructional materials and activities.
- Assigned sight words and extended vocabulary using phonetic instruction.
- Earned TEFL/TESOL certification and maintained required continuing education credits.
- Demonstrated pronunciation and taught regional language differences.
- Worked with students in person and via online classroom technology.
- Assessed student proficiency and designed lesson plans to target weak areas.
- Participated in professional development activities to improve tutorial skills and grow cultural competence and reflection skills.
- Implemented listening and questioning strategies to diagnose student needs and monitor progress.
- Administered feedback to students using positive reinforcement techniques to encourage and build confidence.
- Participated in training classes to improve tutoring practices and learn new tutoring techniques.
- Used coordination and planning skills to achieve results according to schedule.
- Managed schedule of 20+ weekly appointments, helping students with homework, test prep, and advanced placement examinations.
Office Worker
Remote Translation Office
Chiang Rai, Thailand
01.2018 - 02.2020
- Maintained digital and physical files for projects, business records and customer accounts.
- Executed record filing system to improve document organization and management.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Collaborated with various departments to complete assigned tasks.
- Reviewed over 50 files, records and other documents to obtain information to respond to requests.
- Edited and proofread audio files for accuracy and completeness.
Education
Bachelor of Education Degree - Teaching English As A Second Language (ESL)
Canadian Institute of English
Montserrat03.2024
Skills
- Building Rapport and Trust
- Progress Reports and Check-Ins
- Adapting to Student's Learning Style
- Teaching Foundational Study Skills
- Clear Instruction and Communication
- Academic Performance Improvement
- Individual and Small Group Instruction
- Encouraging and Motivating Students
- Dependable and Responsible
- Experience with Students Ages 5 and Up
- College-Level Instruction
- Written and Verbal Communication
Accomplishments
For many years, I have helped ESL students living in different countries to improve develop and improve their English skills. I have worked with various learners, from young children to adults.
Certification
- Licensed ESL Tutor
Languages
English
Native or Bilingual
Thai
Limited Working
Timeline
Optometry Receptionist
Eagle Vision Eye Care
01.2024 - Current
Private Tutor
Self Employed
01.2023 - Current
Private Tutor
GoStudent
01.2022 - 12.2022
Office Worker
Remote Translation Office
01.2018 - 02.2020
ESL Tutor
TutorABC
06.2014 - 01.2022
Bachelor of Education Degree - Teaching English As A Second Language (ESL)
Canadian Institute of English