Driven Clinical Informatics Manager with a proven track record at Dignity Health, specializing in EHR management and project management. Excelled in implementing health IT solutions, enhancing team performance, and fostering stakeholder coordination. Demonstrated expertise in Cerner clinical workflow and effective problem-solving, significantly improving healthcare outcomes and user adoption. Emphasis on clinical outcomes but also a key driver for patient experience and quality initiatives.
Overview
14
14
years of professional experience
Work History
Clinical Informatics Manager
Dignity Health St Joseph's Medical Center
10.2021 - 08.2024
Accomplished multiple tasks within established timeframes.
Cross-trained existing employees to maximize team agility and performance.
Planned/developed/implemented/maintained/evaluated health IT solutions. Provided leadership in implementing plans to maintain and revise components of informatics programs, created opportunities for professional development and implement special projects, training programs, etc.
Managed a team of informatics according to established plan for optimizing user experience and adoption of workflow in the facility. Assisted unit managers and directors in adopting new technology and workflows while meeting regulatory and quality guidelines.
Provided expertise as a change agent and project management expert for new innovation. Utilized change management strategies throughout the planning and implementation process to ensure end user success and adoption.
Responsible for required internal and external communication.
Liaison with Kaiser Permanente to optimize work flows and access for their on-site and remote support staff.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Patient experience rounder
Ancillary Clinical Informaticist
Dignity Health
04.2016 - 10.2021
Defined and described relationships between clinical workflows, guidelines, care plans, pathways and decision support to improve healthcare outcomes.
Provided guidance in development, implementation and maintenance of company clinical information system.
Worked closely with subject matter experts to develop solutions and improvements for clinical systems.
Led Cerner implementation of the ancillary care departments (Care Coordination, Respiratory Therapy, Dietary, Pastoral Care, Rehab services)
Clincial Informaticst
Dignity Health
01.2011 - 04.2016
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Developed strong organizational and communication skills through coursework and volunteer activities.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Managed time efficiently in order to complete all tasks within deadlines.
Developed and maintained courteous and effective working relationships.
Developed and implemented Meditech 6x with emphasis on scheduling, registration, and ancillary services.
Neurological Telemetry Registered Nurse at Dignity Health St. Joseph's Medical CenterNeurological Telemetry Registered Nurse at Dignity Health St. Joseph's Medical Center
Registered Nurse Med/Surg Oncology at Dignity Health St Joseph's Medical CenterRegistered Nurse Med/Surg Oncology at Dignity Health St Joseph's Medical Center