Danielle "Eden" Geisler
Sumner-Bonney Lake School District
LAKE TAPPS,WA
1
Certification
19
years of professional experience
Work History
School Bus Driver
2 Years 7 Months- Conduct pre-trip inspections to promote student safety and follow safety protocols.
- Assist in managing daily routes to minimize delays and enhance travel efficiency.
- Maintain open communication with school personnel regarding student behavior and transportation requirements.
- Collaborate with district staff to address transportation issues promptly.
Visitor Use Assistant/ Park Ranger, Carbon River,
3 Months- Assisted in visitor orientation and information dissemination to enhance park experience.
- Collaborated with staff to implement safety protocols, ensuring visitor compliance and well-being.
- Conducted guided tours, sharing knowledge of park ecology and history to educate visitors.
- Managed daily visitor inquiries through effective communication, fostering positive relationships with diverse audiences.
Customer Service Associate
10 Months- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Assisted customers in product selection, ensuring satisfaction with purchases and recommendations.
- Maintained knowledge of store products and promotions to provide accurate information to customers.
- Collaborated with team members to streamline checkout processes, reducing wait times for customers.
Ticket Sales Cashier
4 Months- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Assisted customers in product selection, ensuring satisfaction with purchases and recommendations.
- Maintained knowledge of store products and promotions to provide accurate information to customers.
- Collaborated with team members to streamline checkout processes, reducing wait times for customers.
- Maintained accurate cash drawer, ensuring integrity in financial handling.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to streamline checkout processes during peak hours.
- Handled high volumes of transactions during peak hours, maintaining composure under pressure.
Visitor Use Assistant/ Park Dispatcher
6 Months- Assisted visitors by providing information on park regulations, safety guidelines, and recreational opportunities.
- Coordinated educational programs and activities to enhance visitor engagement and understanding of natural resources.
- Facilitated guided tours, ensuring an informative experience while promoting conservation efforts within the park.
- Implemented feedback mechanisms to assess visitor satisfaction and improve service delivery in park operations.
- Provided emergency services as a White Carded EMT
- Safely dispatched emergency services and all park communications.
Seasonal Cashier
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced cash registers daily.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to enhance store operations and workflow efficiency.
Visitor Use Assistant/ Park Ranger
3 Months- Assisted visitors with park information, enhancing overall visitor experience and satisfaction.
- Provided educational programs about natural resources and conservation efforts to diverse audiences.
- Supported operational logistics for visitor services, ensuring efficient resource allocation throughout the park.
- Conducted surveys to gather visitor feedback, contributing to continuous improvement of park services.
Customer Service Associate
6 Months- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Collaborated with team members to maintain store organization and cleanliness standards.
- Resolved customer complaints effectively, promoting loyalty and satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
Visitor Use Assistant/ Park Ranger
2 Months- Assisted in visitor orientation and information dissemination to enhance park experience.
- Collaborated with staff to implement safety protocols, ensuring visitor compliance and well-being.
- Conducted guided tours, sharing knowledge of park ecology and history to educate visitors.
- Managed daily visitor inquiries through effective communication, fostering positive relationships with diverse audiences.
Customer Service Associate
4 Months- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Collaborated with team members to maintain store organization and cleanliness standards.
- Resolved customer complaints effectively, promoting loyalty and satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
Customer Service Associate
1 Year 10 Months- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Collaborated with team members to maintain store organization and cleanliness standards.
- Resolved customer complaints effectively, promoting loyalty and satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
Seasonal Customer Service Associate
2 Months- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Collaborated with team members to maintain store organization and cleanliness standards.
- Resolved customer complaints effectively, promoting loyalty and satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
Production Specialist, Central Bike Assembly
4 Years 11 Months- Oversaw operations within a distribution center to ensure efficient product handling.
- Achieved daily performance targets through strategic planning and execution.
- Executed assembly and disassembly of bicycles for distribution to REI stores and individual customers.
- Collaborated with team members to achieve project objectives.
- Achieved daily distribution targets through strategic planning and execution.
Education
AA in Ministry Leadership Online
Emergency Medical Technician Certificate
High School Diploma
Skills
Utilize Microsoft Word
Excel
Office
and Publisher for document creation and data organization.
Assist in graphic design tasks using Adobe Photoshop to enhance visual content.
Engage with audiences through social media networking to promote brand awareness.
Perform keyboarding tasks at a rate of 40-50 words per minute with ten-key proficiency.
Certification
- COMMERCIAL DRIVERS LICENCE, CLASS B
- NREMT (NATIONAL REGISTRY EMERGENCY MEDICAL TECHNICIAN)
- WFR (WILDERNESS FIRST RESPONDER)
- CPR CERTIFIED (BASIC LIFE SUPPORT FOR PROFESSIONAL RESPONDERS)
- SWIFT WATER AWARENESS LEVEL
- NATIONAL PARK SERVICE SEARCH AND RESCUE TECHNICIAN 3
- OPERATIONAL LEADERSHIP CERTIFICATION
- LEAVE NO TRACE CERTIFICATION
Timeline
School Bus Driver
Sumner-Bonney Lake School District
02.2024 - CurrentRead More
Visitor Use Assistant/ Park Ranger, Carbon River,
Mount Rainier National Park
06.2021 - 09.2021Read More
Customer Service Associate
Lowe’s Hardware Store
05.2019 - 03.2020Read More
Ticket Sales Cashier
Crystal Mountain Ski Resort
11.2018 - 03.2019Read More
Visitor Use Assistant/ Park Dispatcher
White River, Mount Rainier National Park
05.2018 - 11.2018Read More
Seasonal Cashier
Maris Farms
10.2017 - 10.2017Read More
Visitor Use Assistant/ Park Ranger
White River, Mount Rainier National Park
06.2017 - 09.2017Read More
Customer Service Associate
Lowe’s Hardware Store
09.2016 - 03.2017Read More
Visitor Use Assistant/ Park Ranger
White River, Mount Rainier National Park
06.2016 - 08.2016Read More
Customer Service Associate
Lowe’s Hardware Store
02.2016 - 06.2016Read More
Customer Service Associate
Lowe’s Hardware Store
02.2013 - 12.2014Read More
Seasonal Customer Service Associate
Helly Hansen
11.2012 - 01.2013Read More
Production Specialist, Central Bike Assembly
REI Distribution Center
03.2007 - 02.2012Read More
Green River College
Emergency Medical Technician Certificate
Read More
Northwest University
AA in Ministry Leadership Online
Read More
Enumclaw High School
High School Diploma
Read More