Danielle gregorio
Johnson City,TN
Summary
Dynamic and compassionate healthcare professional with extensive experience as a CNA at Surprise Health and Rehabilitation and Lifecare Center of Cheyenne. As a Patient Access Representative at Cheyenne Regional Medical Center, I learned and practiced the importance of documentation. Excelled in patient care, vital signs monitoring, and HIPAA compliance. Demonstrated exceptional time management, empathy, and a proven track record of enhancing patient satisfaction and promoting infection control practices.
Overview
3
3
years of professional experience
Work History
CNA
Surprise Health and Rehabilitation
11.2023 - 12.2024
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care.
CNA
Lifecare Center of Cheyenne
11.2022 - 08.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Ensured prompt response to call lights, addressing patient needs promptly.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
Patient Access Representative
Cheyenne Regional Medical Center - West Campus
09.2021 - 11.2022
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Education
High School Diploma -
South High School
Cheyenne, WY05-2021
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Feeding assistance
- HIPAA compliance
- Complex Problem-solving
- Flexibility and adaptability
- Team collaboration
- Critical thinking
- Infection control practices
- Attention to detail
Timeline
CNA
Surprise Health and Rehabilitation
11.2023 - 12.2024
CNA
Lifecare Center of Cheyenne
11.2022 - 08.2023
Patient Access Representative
Cheyenne Regional Medical Center - West Campus
09.2021 - 11.2022
High School Diploma -
South High School
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