Danielle Jozwiak
Davie,FL
Summary
Dedicated and compassionate veterinary professional with five years of experience serving as a Veterinary Assistant, Kennel Technician, and Client Service Representative within the same veterinary practice. Skilled in supporting veterinarians and technicians during patient care, maintaining a clean and safe hospital environment, monitoring animal health and behavior, and delivering exceptional client service. Experienced in appointment scheduling, medical record management, client education, and fostering positive relationships with pet owners. Recognized for strong communication, teamwork, adaptability, and a commitment to providing high-quality care while ensuring a positive experience for both patients and clients. Motivated to learn, grow and excel in my next steps of veterinary medicine.
Overview
9
9
years of professional experience
Work History
CSR, Vet Assistant, Kennel Technician
VCA Pines West
02.2021 - 08.2026
- Delivered exceptional customer service by resolving inquiries, handling escalated concerns, processing transactions accurately, and coordinating appointment scheduling to ensure a positive client experience.
- Assisted veterinarians with examinations, treatments, diagnostic imaging, sample collection, medication administration, and patient monitoring to support high-quality animal care.
- Provided daily animal care by feeding, bathing, grooming, safely restraining, and observing animals while documenting health changes and reporting concerns to veterinary staff.
- Maintained a clean, safe, and organized clinical environment by sterilizing surgical instruments, cleaning treatment areas, operating rooms, and kennels, and following all animal handling and safety protocols.
- Collaborated with veterinary staff and team members to streamline clinic operations, maintain accurate medical records, educate clients on post-treatment care, and support efficient patient intake and recovery monitoring.
Cashier/Redemption/Customer Service Associate
Off The Wall
Davie, FL
06.2017 - 07.2020
- Responded to customer requests efficiently and with knowledgeable assistance.
- Worked closely with management to solve problems and handle customer concerns.
- Was hands on with customers and helping them with anything they needed.
Education
High School Diploma -
Western High School
Davie, FL06-2018
No Degree - Veterinary Technology
Penn Foster Career School
Scranton, PASkills
- Safety awareness
- Animal care and handling
- Animal restraint
- Appointment scheduling
- Multitasking
- Team collaboration
- Microsoft office
- Communications
- Customer service
- Problem-solving
- Compassionate and empathetic
- Accountable
- Reliable and dependable
Hobbies
- Paddle Boarding
- Ocean life
- All around sports fan
- All around animal lover
References
Krista Ogden : phone number 954-513-5501
Nicole Landi : phone number 954-817-6550
Lexi Glasgow : phone number 954-881-5081
Ana Curtain : phone number 386-585-2602
Ashley Pridgeon : phone number 954-815-9260
Timeline
CSR, Vet Assistant, Kennel Technician
VCA Pines West
02.2021 - 08.2026
Cashier/Redemption/Customer Service Associate
Off The Wall
06.2017 - 07.2020
High School Diploma -
Western High School
No Degree - Veterinary Technology
Penn Foster Career School