Danielle K. Daniels
St Louis,MO
Summary
Resourceful Supervisor trained in the resolution of critical issues within a time-sensitive environment with a successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
4
4
years of post-secondary education
12
12
years of professional experience
Work History
Supervisor
Pharaoh's Donuts
St Louis, MO
07.2014 - Current
- Trained staff on menu knowledge, safety practices, and guest services
- Resolved guest complaints and handled service recovery
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Outreach Coordinator/Assistant Administrator
Infant Loss Resources
St Louis, MO
01.2017 - 05.2026
- Coordinated outreach for bereaved families seeking infant loss support and resources.
- Scheduled support group communications with community partners and grief counselors.
- Prepared outreach materials for memorial events and family education sessions.
- Maintained referral lists for hospitals, funeral homes, and bereavement services.
- Tracked contact records and follow-up notes for infant loss outreach.
- Implemented community outreach and engagement plans to reach vulnerable communities.
- Fostered community outreach by coordinating rapport-building events to liaise with community members.
- Designed flyers, brochures, newsletters, and other materials to advertise programs or services offered by the organization.
- Collaborated with community-based organizations and key stakeholders to address community initiatives.
- Developed relationships with local businesses, government agencies, schools, and other organizations to increase visibility of programs.
- Created and maintained detailed records of outreach activities, including contact lists, event calendars, and program outcomes.
- Prepared reports summarizing results of outreach activities for senior management review.
- Tracked data using spreadsheets to record pledges, phone calls, and canvassing.
Education
Associate of Applied Science - Mass Communication
Florissant Valley Community College
St Louis, MO 09.2012 - 05.2016
Riverview Gardens High School
St Louis, MOSkills
- Community outreach
- Event coordination
- Customer service
- Administrative support
- Document preparation
- Records management
- Report generation
- Data entry
- Database management
- Microsoft Excel
- Time management
- Purchase order management
- Problem solving
- Team collaboration
- Attention to detail
- Office administration
References
References available upon request.
Timeline
Outreach Coordinator/Assistant Administrator
Infant Loss Resources
01.2017 - 05.2026
Supervisor
Pharaoh's Donuts
07.2014 - Current
Associate of Applied Science - Mass Communication
Florissant Valley Community College
09.2012 - 05.2016
Riverview Gardens High School