Danielle Mason
Huntsville
Summary
Results-driven professional with a strong background in high-ticket sales, client success, and coaching. Skilled at managing and nurturing client relationships, driving revenue growth, and ensuring long-term satisfaction. Adept at closing high-value deals, leading clients through successful onboarding and transformation, and delivering exceptional service and support. Known for strategic communication, problem-solving, and collaboration, with a proven ability to adapt to changing markets and consistently achieve performance goals.
Overview
12
12
years of professional experience
Work History
Client Success Manager
Her Last Call Academy
09.2024 - Current
- Lead live group coaching sessions focused on mindset, confidence, and breakthrough
- Guide students through self-sabotage, fear, and emotional blocks
- Manage client progress, retention, and overall program experience
- Collaborate with the founder to enhance curriculum and client outcomes
- Close and ascend clients into premium offers through high-converting, heart-centered conversations
High-Ticket Sales Closer
Mannekin NYC
08.2023 - 07.2024
- Conducted 1:1 sales calls for offers ranging from $2k-$25k
- Closed deals with both individuals and business owners seeking to break into the event space industry
- Handled objection management, buyer hesitation, and alignment conversations with empathy and confidence
- Maintained CRM updates and follow-up sequences to optimize conversions
Executive Assistant to the Chief Executive Officer
Catapult Design
01.2023 - 06.2023
- Managed executive calendar, prioritizing appointments and ensuring optimal time management for CEO.
- Prepared comprehensive reports and presentations for board meetings, facilitating informed decision-making processes.
- Coordinated executive schedules, ensuring optimal time management and prioritization of critical tasks.
- Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
Administrative Assistant
Redeemer Presbyterian Church
10.2022 - 05.2023
- Organized volunteer schedules, enhancing team collaboration and event support.
- Streamlined administrative processes, improving document management efficiency within the church office.
- Collaborated with leadership on strategic planning for outreach programs, driving community impact initiatives.
Digital Marketing Manager
MONAT GLOBAL
10.2020 - 05.2022
- Built a loyal customer base through social media marketing while equipping a team of independent distributors sales, marketing, branding, interpersonal and leadership skills for their businesses.
Business Development Representative
IM MASTERY ACADEMY
10.2019 - 12.2020
- Generated qualified leads using cold calling, social selling and networking while training a sales team of 200+ problem solving skills, people skills and business systems.
Architecture Intern
WARE MALCOMB
08.2019 - 03.2020
- Assisted executive designers and architects on commercial and creative projects. Identified errors on architectural drawings, worked within teams and provided creative and critical thinking to building design.
Shift Leader
SUPER SHAKES
05.2013 - 07.2015
- Provided exceptional customer service and listening skills to serve clients based on individual health goals. Trained new employees on listening to others and problem solving to optimize the customer experience.
Education
Architecture
MISSISSIPPI STATE UNIVERSITY
05.2020
Skills
- Client engagement
- Customer retention
- Sales operations
- Executive support
- Organizational development
- Building relationships
Timeline
Client Success Manager
Her Last Call Academy
09.2024 - Current
High-Ticket Sales Closer
Mannekin NYC
08.2023 - 07.2024
Executive Assistant to the Chief Executive Officer
Catapult Design
01.2023 - 06.2023
Administrative Assistant
Redeemer Presbyterian Church
10.2022 - 05.2023
Digital Marketing Manager
MONAT GLOBAL
10.2020 - 05.2022
Business Development Representative
IM MASTERY ACADEMY
10.2019 - 12.2020
Architecture Intern
WARE MALCOMB
08.2019 - 03.2020
Shift Leader
SUPER SHAKES
05.2013 - 07.2015
Architecture
MISSISSIPPI STATE UNIVERSITY