DANIELY MARTINEZ
New York,NY
Summary
Forensic Science and Psychology student at Syracuse University with experience in front desk operations and high-volume client support. Applies strong communication, organization, and confidentiality skills while preparing for a career in forensic and behavioral sciences.
Overview
1
1
year of professional experience
Work History
Guest Services Staff Member
Barnes Center at The Arch
Syracuse, New York
04.2026 - Current
- Managed high-volume front desk operations. Assisted students with campus services, check-ins, and inquiries in a high volume front desk environment.
- Coordinated scheduling, check-ins, and administrative tasks while maintaining strict confidentiality of student information
Receptionist
Writing Center
Syracuse, New York
09.2025 - Current
- Scheduled appointments and maintained records to ensure smooth front desk operations for student services
- Assisted students with inquiries while organizing and upholding a professional environment to enhance service flow
Behavior Technician
Kids First Inc.
New York, New York
05.2026 - 08.2026
- Implemented individualized treatment plans for clients with behavioral challenges.
- Assisted in data collection and analysis to monitor client progress.
- Documented session notes and maintained accurate client records.
Sales Advisor
H&M
New York, New York
05.2025 - 09.2025
- Processed transactions, assisted customers, and maintained store presentation to support daily sales goals
- Provided product recommendations and support to improve customer experience in a high-traffic retail setting
Education
B.S. - Forensic Science, Psychology
SYRACUSE UNIVERSITY
05-2027
Skills
- Front Desk Operations
- Client Intake & Scheduling
- Confidential Information Handling
- High-Volume Customer Interaction
- Cross-Team Communication
- Problem Solving
Languages
Spanish, Advanced (C1)
Community Service & Leadership
- J.U.M.P Mentor, Mentored high school students in academic and personal development
- Dimensions Mentor, Supported undergraduate students with academic guidance and transition to college
Affiliations
- Executive Board Member, The Association of Latino Professionals For America
- Executive Board Member, Pretty Girls Sweat
Timeline
Behavior Technician
Kids First Inc.
05.2026 - 08.2026
Guest Services Staff Member
Barnes Center at The Arch
04.2026 - Current
Receptionist
Writing Center
09.2025 - Current
Sales Advisor
H&M
05.2025 - 09.2025
B.S. - Forensic Science, Psychology
SYRACUSE UNIVERSITY