Adept at driving customer satisfaction and team efficiency, honed my skills in policy enforcement and customer service excellence. Spearheading projects, I enhanced brand visibility and sales through strategic marketing and exceptional support. My approach blends strong project management (hard skill) with effective staff training (soft skill), achieving notable operational improvements.
Skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction.
Customer service professional committed to excellence and results. Extensive background in managing high-performing teams and driving customer satisfaction. Known for collaborative leadership and adaptability in dynamic environments. Proficient in conflict resolution and process improvement.