Daniil Temkin
Boca Raton,FL
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
5
5
years of professional experience
Work History
Server/Barista
Pura Vida Smoothie Bar & Health Food Cafe - Miami Beach
Miami, FL
01.2023 - 10.2023
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Operated equipment and machinery according to safety guidelines.
- Managed inventory and supplies to ensure materials were available when needed.
- Completed day-to-day duties accurately and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- Sliced fruits, vegetables and meats for use in food service.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Prepared and served hot or cold beverages.
- Utilized coffee maker, espresso machine and French press to prepare coffee.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Restocked product displays based on demand and projected sales.
- Managed cash register and processed transactions with accuracy and integrity.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Stocked shelves with ingredients needed to make coffee drinks.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Engaged with customers on social media platforms, responding to inquiries and promoting special offers.
- Memorized official and off-menu coffee and tea preparations.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained calm demeanor during high-volume periods and special events.
- Received and accurately processed customer payments.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Call Center Representative
Logistics
Boca Raton, Pennsylvania
03.2022 - 04.2022
- Answered, screened and processed high volume of calls daily with call management system and web-based communications.
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
Server/Bar Back
The Blue Dog
Miami, Texas
08.2021 - 03.2022
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Greeted customers, answered questions and recommended specials to increase profits.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Trained new employees to perform duties.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Presented menus and answered questions regarding items.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Delivered food orders promptly and courteously.
- Maintained records of transactions made during shift as required by law or company policy.
- Provided excellent customer service to ensure satisfaction.
- Informed customers of daily specials and signature menu items.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Garnished dishes and beverages to serve visually appealing menu items.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Explained menu items, describing ingredients and cooking methods upon request.
- Stocked service areas with supplies during slow periods.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Provided exceptional service to high volume of daily customers.
Assistant
My Tasty Catering
Boca Raton, FL
01.2021 - 08.2021
- Worked until company fell apart
- Greeted guests and vendors to assist in navigating space.
- Reviewed and approved vendor invoices.
- Broke down boxes for garbage and recycling.
- Stocked inventory and ordered office and kitchen supplies.
- Assisted with set up for social events and food deliveries.
- Monitored office services mailbox for business support needs and requests.
- Handled incoming calls and directed callers to appropriate department or employee.
- Developed positive relationships with internal customers through effective communication techniques.
- Greeted visitors, clients and guests in a professional manner.
- Reserved and managed meeting room availability.
- Scheduled meetings, appointments and travel arrangements for staff members.
- Entered data into databases accurately and efficiently.
- Organized and maintained filing systems for documents and records.
- Performed accounting or financial analysis.
Baker
Edelweiss Bakery
Boca Raton, FL
04.2019 - 12.2019
- Inspected finished products before packaging them up for sale.
- Cut and shaped dough for rolls, bread and various pastries.
- Adapted measurements to meet quantity of bakery items being prepared.
- Combined ingredients by hand and with electric mixing equipment.
- Rolled and kneaded dough in preparation for cutting and shaping.
- Decorated cakes with icing, sprinkles and other edible decorations.
- Measured, mixed and prepped raw materials according to company specifications and recipes.
- Reviewed expiration dates on items and removed expired products from stock to maintain quality.
- Blended ingredients and mixed dough, following recipes.
- Monitored color of baking items to raise or lower temperature or remove from oven.
- Monitored temperature of ovens and adjusted accordingly to maintain consistency in baking times.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Education
GED -
GED
Boca Raton, FLSkills
- Team member support
- Order delivery practices
- Hostess support
- Table resetting
- Table setting knowledge
- Menu memorization
- Positive and professional
- Server training
- Point of sale (POS) system operations
- Professional appearance
- Liquor, wine, and food service
- Cash handling
- Allergy awareness
- Table bussing
- Dining customer service
Timeline
Server/Barista
Pura Vida Smoothie Bar & Health Food Cafe - Miami Beach
01.2023 - 10.2023
Call Center Representative
Logistics
03.2022 - 04.2022
Server/Bar Back
The Blue Dog
08.2021 - 03.2022
Assistant
My Tasty Catering
01.2021 - 08.2021
Baker
Edelweiss Bakery
04.2019 - 12.2019
GED -
GED