Danijela Petric
Zagreb, Hrvatska
Summary
Passionate communicator and self-employed copywriter, skilled in marketing communications and target audience research. Working at Hilton, I enhanced my communication skills and empathy for providing the best customer experience for the guests. Excelled as a Freelance Copywriter, working mostly for fitness & tech brands driving sales with compelling copy. Skilled in storytelling and promotional marketing, with a knack for crafting engaging content that resonates with audiences.
Overview
4
4
years of professional experience
Work History
Front Desk Agent
Hilton
06.2023 - Current
- Greeting visitors and customers upon arrival, offering assistance, and answering questions to build rapport and retention
- Collecting room deposits, fees, and payments.
- Answering multi-line phone system
- Welcoming each new arrival pleasantly and confirming reservations and identification
Freelance Copywriter
Self Employed Writer
01.2021 - Current
- Customizing brand messaging to reach and capture target audience interest and drive sales
- Writing advertising copy, web copy, email newsletters, landing page copy, sales page copy
- Conducting in-depth research to identify audience pain points, desires and interests
- Researching industry trends and customer preferences
Education
Bachelor of Science - Sports Management
Visoka Škola Za Menadžment I Dizajn - Aspira
Zagreb, Croatia10-2019
Skills
- Articulate communications
- Marketing communications expertise
- Editing and review
- Target audience research
- Product research
- Sales copy
- Storytelling
- Promotional marketing and advertising
- Advertising copy
- Email marketing
- Newsletter creation
- Keyword research
- Writing revision
Track and Field
Active track and field athlete since 2016.
Languages
English
Advanced
C1
Timeline
Front Desk Agent
Hilton
06.2023 - Current
Freelance Copywriter
Self Employed Writer
01.2021 - Current
Bachelor of Science - Sports Management
Visoka Škola Za Menadžment I Dizajn - Aspira
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