Danika Rohloff
Doylestown,WI
Summary
Professional with experience in customer service and compliance with health regulations, demonstrating strong organizational skills through maintaining cleanliness and order in work environments. Trained in safety protocols and inventory management, effectively supporting team operations during peak periods. Proven ability to follow detailed procedures for food preparation and sanitation, ensuring adherence to health department guidelines. Capable of multitasking and problem-solving in fast-paced settings while providing assistance to customers and colleagues.
Overview
4
4
years of professional experience
Work History
Retail Worker
Kroger
Columbus , WI
08.2024 - Current
- Attended training sessions conducted by supervisors regarding new products, services or changes in company policy.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Supported other departments within the store when needed during busy periods or shortages in staff.
- Adhered to all safety regulations when handling hazardous materials such as chemicals or sharp objects.
- Greeted customers, identified their needs and provided assistance with product selection.
- Ensured compliance with health department regulations regarding sanitation practices within the bakery area.
- Prepared baked goods such as cakes, pies, cookies, donuts, and other pastries according to recipes.
- Wrapped, weighed, and priced bakery items, ensuring accurate labeling.
- Processed online orders by retrieving items from storage area and packing them into bags according to grocery list.
- Utilized scanning equipment to accurately enter item codes into system for tracking purposes.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Operated cash register accurately and efficiently for customer transactions.
Team Member
DRM Arby's
Columbus , WI
04.2021 - Current
- Trained new employees on proper use of kitchen equipment and safety protocols.
- Operated cash register to process customer payments accurately and efficiently.
- Regularly checked inventory levels for restocking needs.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
- Provided excellent customer service by greeting customers, taking orders, and answering questions.
- Followed all health department guidelines for safe food handling practices.
- Operated kitchen equipment, including deep-fryers, ovens, microwaves, meat slicers.
- Assisted with menu item preparation including chopping vegetables, thawing meats and preparing sauces.
- Greeted customers, took orders, and provided product information.
- Assisted in training new employees on restaurant procedures and policies.
- Operated drive-thru window efficiently to ensure fast order processing times.
Education
High School Diploma -
Columbus High School
Columbus , WI06-2025
Skills
- Customer service
- Cash handling
- Inventory management
- Visual merchandising
- Time management
- Team collaboration
- Safety compliance
- Give and receive constructive criticism
- Professional appearance
- Problem-solving
- Hospitality and accommodation
- Verbal and written communication
- Attention to detail
- Multitasking and organization
- Maintenance and cleanliness
- Honesty
Affiliations
- Theater
- Babysitting
- Cooking/Baking
- Volunteering
- Cleaning/Housekeeping
- Writing/Poetry
References
References available upon request.
Timeline
Retail Worker
Kroger
08.2024 - Current
Team Member
DRM Arby's
04.2021 - Current
High School Diploma -
Columbus High School