Hi, I’m
Danila Hurynovich
Bloomingdale,IL
Summary
Dynamic and results-oriented professional with extensive experience at McDonald's, excelling in customer service and POS system operation. Expert in enhancing customer satisfaction and streamlining checkout processes. Demonstrated ability to manage cash and foster positive customer relationships, contributing to a significant improvement in customer experience. Skilled in product merchandising and knowledgeable in retail operations.
Overview
2
years of professional experience
Work History
McDonald's
Customer Service Cashier
03.2023 - Current
Job overview
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Utilized POS system to handle customer cash and credit card transactions.
- Answered product questions using knowledge of sales and store promotions.
- Processed customer orders and accurately handled payment transactions.
- Set up new sales displays each week with fresh merchandise.
- Processed refunds and exchanges in accordance with company policy.
- Used POS system to enter orders, process payments and issue receipts.
Education
Glenbard North High School990 Kuhn Rd, Carol Stream, IL 60188
High School Diploma
05-2025
Skills
- Check processing
- Order coordination
- Drawer management
- Product knowledge
- Retail merchandising
- Customer service
- Customer relationship management (CRM)
- Positive and professional
- Product recommendations
- Cash management
- Product merchandising
- POS system operation
Accomplishments
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Documented and resolved [Issue] which led to [Results].
- Collaborated with team of [Number] in the development of [Project name].
Languages
Russian
Native or Bilingual
English
Native or Bilingual
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination.
- Music
- Watching Movies and TV Shows
- Gym Workouts
- Blogging/Vlogging
- Playing Sports
- Fashion and Style
- Acting and Theater
- Photography
- Fashion
Timeline
Customer Service Cashier
McDonald's
03.2023 - Current
Glenbard North High School
High School Diploma
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