DANILE BECKHAM JR
124 Hinkle Av, Columbus,OH
Summary
Experienced and highly driven General Manager with 3+ years of success in leading fast-food operations. Proven track record in exceeding revenue targets, improving customer satisfaction, and optimizing overall efficiency. Skilled in staff development, training, and fostering a positive work culture. Seeking to leverage expertise for the success of a dynamic fast-food organization.
Overview
6
6
years of professional experience
Work History
Active General Manager
Chipotle Mexican Grill
08.2020 - 05.2023
- Optimized productivity via strategic planning and improved organizational effectiveness. Created a motivational work environment, maintained excellence standards, and ensured customer satisfaction. Managed day-to-day operations, set performance goals, recruited and trained high-performing employees, and managed budgets. Successfully resolved internal staff conflicts, fostering a positive work environment and delivering an exceptional customer experience.
Apprentice General Manager
Chipotle Mexican Grill
01.2019 - 08.2020
- Supported the General Manager in scheduling, labor, development, hiring, tracking, and inventory. Provided strategic input on shift deployment, implemented cross-training for efficiency, ensured adherence to quality and safety standards and fostered a dynamic work environment.
Service Manager
Chipotle Mexican Grill
12.2018 - 01.2019
- Managed cash, temperature logs, opening/closing, catering orders, and front-of-house equipment. Ensured trainers followed duties and maintained cleanliness and functionality in customer areas.
Certified Trainer
Chipotle Mexican Grill
05.2018 - 12.2018
- In this role, I trained new employees, acted as a key contact for management and crew members, and ensured a smooth onboarding process by emphasizing adherence to rules and recipes for maintaining high standards in food quality and workplace appearance.
Shift Leader
Hot Head Burritos
05.2017 - 06.2018
- In this position, I managed cash deposits, delegated tasks for daily operations, and upheld high standards for food quality and safety. My role involved ensuring staff compliance, maintaining consistency in food and service excellence to achieve customer satisfaction.
Skills
- Operational Leadership
- Staff Management
- Customer Service
- Compliance and Regulations
- Problem Solving
- Team Building and Morale
- Adaptability
- Community Engagement
Timeline
Active General Manager
Chipotle Mexican Grill
08.2020 - 05.2023
Apprentice General Manager
Chipotle Mexican Grill
01.2019 - 08.2020
Service Manager
Chipotle Mexican Grill
12.2018 - 01.2019
Certified Trainer
Chipotle Mexican Grill
05.2018 - 12.2018
Shift Leader
Hot Head Burritos
05.2017 - 06.2018