Danillo Campos
Fairfield,CT
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Organized and motivated, I’m eager to apply time management and organizational skills in various environments. Seeking opportunities to expand my skills while facilitating the company’s growth.
Overview
9
9
years of professional experience
Work History
Lead/Service Bartender
The Dickens NYC
Manhattan, New York
09.2024 - 01.2025
- Greeted guests and provided excellent customer service.
- Maintained a clean, organized bar area and stocked necessary supplies.
- Resolved customer complaints in an efficient manner.
- Performed opening and closing duties including counting money drawers and restocking items.
- Prepared garnishes such as lemon wedges, olives, onions, celery sticks.
- Developed knowledge of beer, wine, spirits, liqueurs, mixed drinks, non-alcoholic drinks.
- Ensured all alcoholic beverages were served in accordance with state laws and regulations.
Bartender
Fox & Falcon by David Burke
South Orange, NJ
01.2024 - 08.2024
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
General Manager
Q’tal Bar & Grill
Kearny, NJ
02.2022 - 11.2023
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Ensured compliance with local health department regulations regarding food safety standards.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Created schedules and monitored payroll to remain within budget.
Restaurant Bar Manager
Q’tal Bar & Grill
Kearny, NJ
01.2021 - 02.2022
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Resolved customer complaints regarding quality of food or beverage service in a timely manner.
Bartender
Q’tal Bar & Grill
Kearny, NJ
03.2020 - 01.2021
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Server
Q’tal Bar & Grill
Kearny, NJ
06.2019 - 03.2020
- Ensured that each guest was served courteously, quickly, and efficiently.
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
Bartender Shift Manager
Cityrub Steak and Smokehouse
Newark, NJ
05.2017 - 02.2019
- Supervised a team of 10 bartenders, ensuring proper handling of all alcoholic beverages and adherence to local laws.
- Explored innovative ways to reduce wastage and improve profitability while maintaining customer satisfaction rates.
- Established standards for drink preparation and presentation that ensured high quality drinks served consistently throughout shifts.
- Utilized point-of-sale systems to process payments accurately and efficiently.
Bartender
Samba Kitchen Restaurant
New York, NY
02.2016 - 03.2017
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
Education
Food Handler Certificate -
ANAB- Accredited Food Handler Certificate
01-2024
ABC Serving License -
Division Alcohol Beverage Control
Kearny01-2024
TIPS Alcohol Training -
TIPS Alcohol Serving Certification
01-2023
General English And Spanish -
Central High School
Bridgeport, CT2016
High School Diploma -
Quintiliano Jardim
Brazil2014
Associate Degree in Nursing -
Nursing Technical School UFTM
Brazil2014
Skills
- Operations Management
- Advertising and Marketing
- Employee/Staff Training and Development
- Leadership
- Customer Relationship Management
- Sales
- Costumer service
- Point of Sale systems
- ABC Regulations
- Extensive Beer Knowledge
- Extensive Spirits Knowledge
- Extensive wines knowledge
- Liquor Expertise
- Creative Mixology
- Proficient in Mixology
- Inventory
- Multilingual in Portuguese, English and Spanish
Timeline
Lead/Service Bartender
The Dickens NYC
09.2024 - 01.2025
Bartender
Fox & Falcon by David Burke
01.2024 - 08.2024
General Manager
Q’tal Bar & Grill
02.2022 - 11.2023
Restaurant Bar Manager
Q’tal Bar & Grill
01.2021 - 02.2022
Bartender
Q’tal Bar & Grill
03.2020 - 01.2021
Server
Q’tal Bar & Grill
06.2019 - 03.2020
Bartender Shift Manager
Cityrub Steak and Smokehouse
05.2017 - 02.2019
Bartender
Samba Kitchen Restaurant
02.2016 - 03.2017
ABC Serving License -
Division Alcohol Beverage Control
TIPS Alcohol Training -
TIPS Alcohol Serving Certification
General English And Spanish -
Central High School
High School Diploma -
Quintiliano Jardim
Associate Degree in Nursing -
Nursing Technical School UFTM
Food Handler Certificate -
ANAB- Accredited Food Handler Certificate
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