Danillo Campos

Short-term employment contract.

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Helped management plan and serve bar menu exceeding customer expectations.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.

• Greeted guests and provided excellent customer service.
• Maintained a clean, organized bar area and stocked necessary supplies.
• Resolved customer complaints in an efficient manner.
• Performed opening and closing duties including counting money drawers and restocking items.
• Prepared garnishes such as lemon wedges, olives, onions, celery sticks.
• Developed knowledge of beer, wine, spirits, liqueurs, mixed drinks, non-alcoholic drinks.
• Ensured all alcoholic beverages were served in accordance with state laws and regulations.

• Greeted customers and provided excellent customer service.
• Prepared alcoholic and non-alcoholic beverages according to recipe standards.
• Provided drink suggestions to customers based on their preferences.
• Processed payments accurately and efficiently with POS system.
• Managed cash drawer at the end of each shift ensuring accuracy of funds received.

• Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
• Established and maintained effective communication with staff members to ensure efficient operations.
• Ensured compliance with local health department regulations regarding food safety standards.
• Trained employees on duties, policies and procedures.
• Recruited, interviewed and hired qualified staff for open positions.
• Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
• Resolved customer complaints quickly while maintaining high quality standards of service delivery.
• Created schedules and monitored payroll to remain within budget.

• Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
• Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
• Developed drink recipes and menus to meet customer preferences while optimizing profitability.
• Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
• Resolved customer complaints regarding quality of food or beverage service in a timely manner.

• Greeted customers and provided excellent customer service.
• Prepared alcoholic and non-alcoholic beverages according to recipe standards.
• Ensured proper sanitation of bar area, glassware, utensils, and equipment.
• Provided drink suggestions to customers based on their preferences.
• Processed payments accurately and efficiently with POS system.
• Checked identification of guests to verify age requirements for alcohol purchase.
• Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

• Ensured that each guest was served courteously, quickly, and efficiently.
• Took orders from customers accurately and in a timely manner.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Provided excellent customer service to ensure satisfaction.

• Supervised a team of 10 bartenders, ensuring proper handling of all alcoholic beverages and adherence to local laws.
• Explored innovative ways to reduce wastage and improve profitability while maintaining customer satisfaction rates.
• Established standards for drink preparation and presentation that ensured high quality drinks served consistently throughout shifts.
• Utilized point-of-sale systems to process payments accurately and efficiently.

• Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
• Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
• Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.