Danilsa Almonte

• Managing initial and re-credentialing applications, ensuring completeness and accuracy for all commercial, Medicaid and Medicare Health plans.
• Revalidation applications with Center for Medicare and Services and state Medicaids.
• Maintain a detailed log of all in process, completed and pending applications in an excell spreadsheet.
• Communicate with Health plan companies, and other stakeholders to address any discrepancies or questions.
• Update Medicare and Medicaid upon change of information and ownership.
• Collaborate with Marketing, Billing, and other Departments throughout the organization.
• Coordinates signatures.
• Maintain CAQH and other attestations and provider directory with health plans.
• Responds to emails and phone inquires.
• Completeness of project as assigned.
• Provide education and training
• Provide support to the executive and directors of the department in maintaining administrative aspects of health plan contracts.

Supervision of over 70 employees.

• Handled escalated patient concerns or complaints, resolving issues professionally while maintaining patient satisfaction.
• Worked closely with other supervisors to coordinate staffing across multiple shifts, maximizing efficiency and coverage during peak times.
• Provided support during high-volume periods by stepping in as needed to perform phlebotomy duties alongside the team.
• Upheld all compliance standards and kept team in line with requirements.
• Assisted in recruiting efforts to attract top talent for the phlebotomy department, resulting in a strong team of skilled professionals.
• Conducted regular performance evaluations for phlebotomy staff, providing constructive feedback and identifying areas for growth.
• Promoted a positive work culture by fostering open communication among team members and encouraging collaboration between departments.
• Payroll

• Coordinated Home draws for NJ, NY and Florida.
• Supervised and coordinated the work of phlebotomists, including scheduling, training, and performance evaluation.
• Served as a point of contact for phlebotomy staff, other departments, patients and clients, fostering effective communication and teamwork.
• Coordinated multiple office functions on computerized scheduling, accounts payable and patient records.
• Gathered and organized materials to support operations.
• Participated in quality assurance activities, ensuring adherence to phlebotomy protocols, and managed any issues related to safety or patient care.
• Maintain inventory of phlebotomy supplies and equipment, and coordinate with central supply services

• Collected blood samples in accordance with laboratory protocols and regulations.
• Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
• Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
• Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
• Assisted in training and onboarding new phlebotomists.

• Customer Service
• Liaise with vendors and clients, providing excellent customer service
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Communicated with internal and external partners and vendors as needed.
• Maintained accurate records of tests, results, and procedures, ensuring compliance with quality control and safety protocols.
• Entered data, prepared reports, and maintained spreadsheets or databases.
• Ordered and stocking lab supplies, managing inventory, and ensuring adequate supplies for daily operations.
• Handled expense reporting, invoicing, and basic accounting tasks.
• Payroll