Danish Rashid
Houston
Summary
Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Security Officer
Martin Smieja
05.2023 - Current
- Checked and verified photo identification prior to granting facility access.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Assistant General Manager
John Kamal Cars
03.2021 - 01.2022
- Handled cash accurately and prepared deposits.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Resolved problems promptly to elevate customer approval.
- Mentored and motivated team members to achieve challenging business goals.
Professional Electronic Repair Technician
Azam Khan
06.2020 - 07.2021
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Repaired and tested electronic circuit boards, wiring and components.
- Dismantled machines and equipment to remove defective parts.
- Followed detailed repair and maintenance procedures for consumer products.
Operations Manager
Ejaz Hafeji
04.2019 - 06.2020
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Disassembled defective parts to make proper repairs.
- Repaired engine and transmission components to rebuild engine and enhance vitality.
- Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
Education
Associate of Science - Mechanical Engineering
University of Houston
Houston, TX06.2028
High School Diploma -
KIpp
Houston, TX05-2023
Skills
- Team Leadership Expertise
- Problem solver
- Manage Operations
- Fire safety training
- Maintenance and repairs
- Defective parts disassembly
- Diagnostics systems
- Systems troubleshooting
- Electrical troubleshooting
- Circuit board repair
- Soldering skills
- Electrical testing knowledge
LANGUAGES
Urdu - Native or Bilingual
English - Native or Bilingual
Timeline
Security Officer
Martin Smieja
05.2023 - Current
Assistant General Manager
John Kamal Cars
03.2021 - 01.2022
Professional Electronic Repair Technician
Azam Khan
06.2020 - 07.2021
Operations Manager
Ejaz Hafeji
04.2019 - 06.2020
Associate of Science - Mechanical Engineering
University of Houston
High School Diploma -
KIpp
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