Danisha Davis
March Town P.O,Hanover
Summary
Seeking a position within your organization that leverages my expertise and skills to enhance customer service and contribute to a dynamic work environment. Profile: An ambitious and diligent individual dedicated to capitalizing on educational and professional opportunities to drive personal success and societal impact. Proven aptitude for adapting to new challenges, combined with previous experience as a team leader, showcasing responsibility and effective teamwork.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pantry Chef
Merrils Resort
03.2021 - 05.2023
- Orchestrated the assembly and decoration of salads and fruit dishes
- Utilized culinary techniques to create visually appealing dishes.
- Coordinated with team members to prepare orders on time.
- Crafted visually appealing fruit platters
- Prepared breakfast ingredients to facilitate smooth operations.
Bartender
Couples Swept Away Hotel
02.2019 - 03.2021
- Successfully executed opening and closing procedures
- Efficiently managed stock shelves and ensured adherence to alcohol service regulations
- Provided beach and cocktail service to ensure customer satisfaction.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Customer Service Representative
Teleperformance
02.2018 - 02.2019
- Demonstrated excellence in handling inbound calls
- Guided customers through the account opening process
- Proficiently reviewed and managed accounts, including processing payments.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
School Leaving Certificate -
Rhodes Hall High School
2016
Skills
- Strong work ethic
- Leadership
- Customer Service
- Adaptability
- Collaborative team player
- Sales and Upselling
- Critical thinking
- Proactive approach to problem-solving
Certification
- Certified , Bartender
Timeline
Pantry Chef
Merrils Resort
03.2021 - 05.2023
Bartender
Couples Swept Away Hotel
02.2019 - 03.2021
Customer Service Representative
Teleperformance
02.2018 - 02.2019
School Leaving Certificate -
Rhodes Hall High School
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