Danisha Heredia
Medical Assistant RMA,CMA
Meriden,CT
Summary
Dedicated Medical Assistant, excelling in patient care and emergency response. Skilled in point of care testing, EKG, phlebotomy and vital sign monitoring, coupled with exceptional communication abilities, ensuring high-quality patient trust and care. Expertise in both clinical duties and patient education, enhancing clinic efficiency and patient satisfaction.
Extensive hands-on experience in patient care and administrative duties. Strong focus on team collaboration and achieving optimal patient outcomes. Known for reliability and adaptability in fast-paced healthcare environments. Skilled in clinical procedures, patient communication, and medical record management.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Medical Assistant
Hartford Healthcare Gohealth Urgent Care
Clinton, CT
01.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directing patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Obtained client medical history, medication information, symptoms, and allergies . Performing point of care testing ,vitals and weight , phlebotomy and urinalysis, administering medications.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Provide critical support during emergency situations by remaining calm and following established protocols for patient stabilization or appropriate medical intervention.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Medical Receptionist
ProHealth Shoreline Pediatrics
Clinton , CT
08.2022 - 01.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Maintained current and accurate medical records for patients.
- Answered phone calls and messages for providers.
Personal Care Assistant
Hartford Healthcare Hartford Hospital
Hartford
06.2020 - 08.2022
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives. Vital signs and weight.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Assisted clients with daily living activities and needs to maintain self-esteem and general wellness.
Education
GED -
Sawyer
Hamden, CT 05.2001 -
Skills
Emergency response preparedness
Compassionate caregiver
Complex Problem-solving
Professionalism and ethics
Certification
RMA- Certified Medical Assistant
Timeline
Medical Assistant
Hartford Healthcare Gohealth Urgent Care
01.2024 - Current
Medical Receptionist
ProHealth Shoreline Pediatrics
08.2022 - 01.2024
Personal Care Assistant
Hartford Healthcare Hartford Hospital
06.2020 - 08.2022
GED -
Sawyer
05.2001 -
RMA- Certified Medical Assistant
Basic Life Support (BLS) - American Heart Association.
Certified physician order entry (CPOE)
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