Hardworking Advocate working diligently on behalf of persons to obtain necessary assistance. Skilled in coordinating files and resources to meet routine and complex needs. Effective under pressure and in stressful situations.
Overview
9
9
years of professional experience
Work History
School Climate Advocatetelephon
LAUSD Los Angeles Unified School District
10.2022 - Current
Answered over 30 calls and coordinated meetings and conferences.
Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
Supported individuals such as students, parents and fellow team members with whatever I can.
Assist with providing safe and welcoming school environment for students, staff and community members by utilizing culturally sustaining and responsive pedagogy, active listening skills, de-escalation and conflict resolution techniques and District programs to support social and emotional learning.
Organized supporting documentation for individuals under evaluation and coordinated paperwork transfers to correct staff members.
Work collaberative with school site personnel such as counselors, psychiatric social workers and pupil and attendance counselors to implement multi-tiered system of support and implement the District's school site safety policy.
Assist a site administrator in counseling and/or mentoring individuals or groups of students.
Perform related duties as assigned.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Campus Security Officer/Campus Aide
LAUSD Los Angeles Unified School District
09.2017 - 10.2022
Served as initial contact for campus (over 50) visitors and provided directions to specific buildings, events and whatever direction needed.
Participated in continuous professional development opportunities to stay current on best practices in college safety operations.
Supported event organizers by coordinating security efforts for large-scale gatherings, including crowd management and traffic control.
Conducted regular inspections of campus facilities, identifying areas requiring maintenance or repair for optimal safety conditions.
Worked independently and collaborative to resolve urgent issues to protect lives and property.
Shuttle Driver
Lux Bus America
03.2015 - 09.2017
Assisted over 80 passengers entering and exiting shuttle.
Developed strong knowledge of service area geography, enabling prompt navigation between destinations.
Provided exceptional customer service by addressing passenger inquiries professionally and courteously.
Pointed out landmarks and other points of interest to passengers.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Adhered to tight schedule and met departure and arrival deadlines.
Managed time effectively by prioritizing tasks and adapting to changing conditions or unforeseen circumstances.
Operated with safety and skill to avoid accidents and delays.
Education
Associate of Arts - Behavioral And Social Sciences
Los Angeles Southwest College
Los Angeles, CA
06.2025
High School Diploma -
Mira Loma High School
Riverside, CA
06.2006
Skills
Creative and Critical Thinking
Exceptional telephone etiquette
Problem-solving
Ability to work with team
Strong work ethic
Analytical and quantitative
Effective communication
Leadership qualities
Goal setting
Interpersonal relationships
Self-awareness
Empathy
Timeline
School Climate Advocatetelephon
LAUSD Los Angeles Unified School District
10.2022 - Current
Campus Security Officer/Campus Aide
LAUSD Los Angeles Unified School District
09.2017 - 10.2022
Shuttle Driver
Lux Bus America
03.2015 - 09.2017
Associate of Arts - Behavioral And Social Sciences