Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Washington

Redford,United States

Summary

Successful Key Manager bringing proven expertise in retail staff training and leadership. Manages operations effectively to consistently exceed targets. Dedicated to maximizing customer satisfaction and sales by coaching and motivating exceptional performance from associates. Over thirty years of cash handling experience both deposits and withdrawals.

Overview

34
34
years of professional experience

Work History

Key Manager-Cashier

Rite-Aid Pharmacy
Detroit, MI
08.1990 - 09.2024
  • Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Monitored cash drawers in checkouts to verify adequate cash supply.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.

Education

High School Diploma -

Central High School
Detroit, MI
06.1984

Skills

  • Point of sale systems
  • Consultative sales
  • Merchandising
  • Quality Assurance
  • Employee management
  • Issue and conflict resolution
  • Computer skills
  • Customer service
  • Skill at receiving and processing banking transactions
  • Multitasking
  • Exceptional cash handling skills
  • Strong mathematical skills
  • Cash drawer maintenance
  • Deposits and withdrawals

Timeline

Key Manager-Cashier

Rite-Aid Pharmacy
08.1990 - 09.2024

High School Diploma -

Central High School

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Melissa Washington