Human Resources professional with hands-on experience in recruiting, onboarding, employee relations, and compliance support. Known for leading new hire orientation, coordinating interview training, resolving workplace concerns, and supporting supervisors with coaching, discipline, and performance processes.
Overview
13
13
years of professional experience
Work History
Human Resources Generalist II
Hollywood Gaming Dayton Raceway
Dayton, Ohio
02.2026 - Current
Managed recruiting and onboarding processes for Hollywood Gaming Dayton Raceway team members, enhancing team cohesion and operational readiness.
Created and facilitated Interview Training for all leaders onsite
Supported supervisors in administering coaching, discipline, and performance reviews, fostering a culture of accountability and growth.
Investigated team member complaints and grievances regarding workplace issues, addressing Step 1 grievances with the union to ensure compliance and resolution.
Supported compliance with tracking all licensing renewals for the property and submitting all OCCC applications.
Responded promptly to inquiries from internal team members regarding employment matters.
Maintained records of referral payouts and retro payouts for qualified team members.
Led planning and execution of Hollywood Cares events to foster community engagement. and the PENN Women group for our property.
Human Resources Generalist I
Hollywood Gaming Dayton Raceway
Dayton, Ohio
03.2023 - 02.2026
Supported pre-employment tasks with recruiting, prescreens, onboarding and completing new hire paperwork for casino team members, which include policy agreements and scheduling for licensing set-up.
Facilitated new hire orientation and ensured completion of required online training.
Planned and participated in onsite recruiting events to attract top talent.
Reviewed HR policies to maintain compliance with gaming regulations.
Monitored employee status changes to ensure accurate record-keeping. of employee status changes and filing all necessary paperwork.
Assisted payroll processing by updating employee deductions for licensing and onsite purchases.
Help plan HR events for engagement with team members throughout each year.
SEASONAL HUMAN RESOURCE SPECIALIST
LBrands / VS&Co.
Kettering, OH
05.2017 - 03.2023
Conducted seasonal recruitment (4-6 months yearly) by sourcing and offering positions to qualified candidates using MyTalent Recruiting System, TextRecruit, and Avature HR software.
Coordinated recruiting schedules, interview logistics, and candidate communications for store teams.
Supported VS&Co. associates through onboarding, HRIS updates, and policy guidance.
Processed employee changes, leave requests, and benefits enrollments in HR systems.
Verified employee diagnoses via phone calls to ensure accurate processing of Emergency Absence Pay claims, enhancing claim accuracy and employee support.
LIVE CHAT AGENT
LBrands / VS&Co.
Kettering, OH
09.2013 - 03.2023
Supported VS&Co. customers through live chat with product and order questions.
Resolved chat concerns for Victoria’s Secret and PINK online shoppers.
Guided customers on returns, exchanges, and shipping policies.
Navigated and operated software, including Salesforce and Active Omni, while providing customer service as an advocate, establishing genuine connections and trust with customers to resolve issues and concerns.
Education
Bachelor of Science (B.S.) - Human Resource Management
WRIGHT STATE UNIVERSITY
Dayton, OH
12-2022
Master of Science - Human Resources Management
Walden University
Minneapolis, MN
10-2026
Skills
Talent acquisition
Recruitment
Onboarding coordination
Interview training
Interviewing
Employee orientations
Recruitment strategies
Regulatory compliance
Policies implementation
Employee relations
Grievance handling
Conflict resolution
Employee engagement
Diversity and inclusion
Team collaboration
Microsoft Office
ADDITIONAL SKILLS
In-Person and Telephone Interviewing
Attention to Detail, Multi-Task
Organizational/Time Mgmt.
Flexible and Adaptable
Timeline
Human Resources Generalist II
Hollywood Gaming Dayton Raceway
02.2026 - Current
Human Resources Generalist I
Hollywood Gaming Dayton Raceway
03.2023 - 02.2026
SEASONAL HUMAN RESOURCE SPECIALIST
LBrands / VS&Co.
05.2017 - 03.2023
LIVE CHAT AGENT
LBrands / VS&Co.
09.2013 - 03.2023
Bachelor of Science (B.S.) - Human Resource Management