Danielle Umbaugh
Bellingham
Summary
Diligent dental assistant with strong background in clinical support and patient care. Known for excellent communication, patient management, and technical assistance during procedures. Dependable team player with focus on achieving positive outcomes and adapting to changing environments. Skilled in radiography, sterilization, and building rapport with patients and families to enhance patient comfort and experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Victoria's Secret & Co.
12.2024 - Current
- Manage opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhance store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assist the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervise and evaluate staff of 15+ associates and leadership team members to help improve skills, achieve daily objectives, and attain advancement
- Mentor new employees on company policies, procedures, and best practices to ensure their success within the company
Customer Experience Lead
Victoria's Secret & Co.
01.2023 - 12.2024
- Analyze business performance reports
- Hire and develop talent
- Oversee brand operations in store, including shipment processing, back of house standards, and product launches
Intimates Manager
Victoria's Secret & Co.
11.2022 - 01.2023
- Execute product floor sets to brand guide
- Hire and develop talent
Brand Operations Supervisor
Victoria's Secret & Co.
05.2022 - 11.2022
- Track merchandise shipment/oversee shipment processing
- Responsible for product organization to brand standards on sales floor and back of house
- Drove sales through proper merchandise flow and execution
Dental Assistant
Galbraith Mountain Pediatric Dentistry
06.2019 - 05.2022
- Responsible for patient care including prophylaxis cleanings, radiographs(Full mouth series, BWX, panoramic), and patient behavior management
- Completed patient chart entries for each appointment
- Assisted doctor in all appointments including restorative, hygiene, limited evaluations, extractions, and general anesthesia
- Maintained a clean and sterile work environment to prevent cross-contamination and infection
- Contributed to comfortable patient experience, offering reassurance and support throughout treatments
Bra Specialist
Victoria's Secret & Co.
05.2018 - 06.2019
- Led bra fitting and product training courses
- Drove bra sales through expertise in product knowledge
- Responsible for tracking bra sales/sales goals
Sales Associate
Victoria's Secret & Co.
05.2017 - 05.2018
- Drove product sales by using personal and team selling techniques
- Delivered exceptional customer service through product and system knowledge
Education
Associate of Applied Science - Dental Assisting
Bellingham Technical College
Bellingham, WA01.2019
High School Diploma -
Sehome High School
01.2017
Skills
- Team Leadership
- Employee Training and coaching
- Communication
- De-Escalation Techniques
- Policies and Procedures Adherence
- Oral hygiene education
- Pediatric dental care
- Digital X-ray proficiency
Certification
Registered Dental Assistant (RDA) - Washington State Department of Health
References
Romina Perez-Ochoa
Victoria's Secret & Co.
Current Store Manager
360-820-5064
Heidi Coballes
Victoria's Secret & Co.
Previous Store Manager
360-927-8293
Chad Galbraith
Galbraith Mountain Pediatric Dentistry
Dentist/Previous Employer
360-961-2747
Timeline
Assistant Store Manager
Victoria's Secret & Co.
12.2024 - Current
Customer Experience Lead
Victoria's Secret & Co.
01.2023 - 12.2024
Intimates Manager
Victoria's Secret & Co.
11.2022 - 01.2023
Brand Operations Supervisor
Victoria's Secret & Co.
05.2022 - 11.2022
Dental Assistant
Galbraith Mountain Pediatric Dentistry
06.2019 - 05.2022
Bra Specialist
Victoria's Secret & Co.
05.2018 - 06.2019
Sales Associate
Victoria's Secret & Co.
05.2017 - 05.2018
High School Diploma -
Sehome High School
Associate of Applied Science - Dental Assisting
Bellingham Technical College
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