Da'Niya Sharpe-Walker
Norfolk,VA
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and loyalty at Carefree Boat Club. Skilled in conflict resolution and POS system operations, adept at fostering team collaboration. Demonstrated ability to increase sales through expert customer service.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
1
1
year of professional experience
Work History
Sales Associate
Carefree Boat Club
04.2024 - 06.2024
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Built relationships with customers to encourage repeat business.
Cashier
Burger King
03.2023 - 06.2024
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Hayfield Secondary School
Alexandria, VA06-2024
Skills
- Order taking
- Team collaboration
- Upselling techniques
- Sales transactions
- Payment processing
- POS system operations
- Product knowledge
- Customer service
- Conflict resolution
- Clear communication
Returns processing
Timeline
Sales Associate
Carefree Boat Club
04.2024 - 06.2024
Cashier
Burger King
03.2023 - 06.2024
High School Diploma -
Hayfield Secondary School
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