Danjelo Frazier
Dallas,GA
Summary
Resourceful professional in installation, maintenance, and repair with a knack for completing tasks efficiently and productively. Possess specialized skills in troubleshooting, preventive maintenance, and equipment safety protocols. Excel in time management, problem-solving, and teamwork to deliver high-quality workmanship on schedule.
Overview
13
13
years of professional experience
Work History
Field Technician
True Kings LLC
Acworth, Georgia
05.2020 - Current
- Developed strategies for resolving complex technical issues encountered in the field.
- Applied company safety policies consistently when performing daily tasks.
- Ensured compliance with environmental laws and regulations during field operations.
- Installed software applications according to customer specifications.
- Maintained product knowledge and aptitude to perform troubleshooting and diagnostics.
- Installed new appliances, wiring and machinery in homes with defective equipment.
- Installed new components or replaced defective parts to restore functionality.
- Managed inventory of field supplies and equipment to ensure availability and readiness.
- Maintained records by documenting installation, services and repairs.
- Responded quickly to emergency situations requiring immediate attention.
- Completed scheduled appointments on time to drive quality service.
- Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
- Followed safety protocols and procedures to ensure personal and public safety.
- Trained staff members on proper use of equipment, processes and procedures.
- Educated customers about company's products and services to present service upgrade opportunities.
- Drove company vehicles to and from customer locations to perform field maintenance.
- Provided technical support to customers via phone, email and in-person.
- Ensured compliance with applicable laws and regulations related to business operations.
- Managed daily operations of business, including hiring and training staff.
- Structured HR consulting services to support clients during organizational developments and changes.
- Delegated work to staff, setting priorities and goals.
- Mitigated business risks by working closely with staff members and assessing performance.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Hired and trained new department managers to increase team oversight and productivity.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Installed and configured home theaters, instructing consumers on proper equipment usage.
- Developed strategies to improve sound quality in meeting rooms or auditoriums.
- Maintained AV inventory and supplies and facilitated orders for new equipment.
- Troubleshot and resolved audio visual system issues.
- Installed, configured, tested, and maintained audio visual equipment in accordance with industry standards.
- Utilized industry best practices in pulling low-voltage cabling.
- Installed and tested projects.
- Maintained an inventory of all AV supplies such as cables, connectors, adapters.
- Checked completed work for quality and accuracy.
- Set up computer hardware, software applications, and networks for audiovisual systems.
- Integrated professional audio/video systems and provided technical assistance to resolve issues.
- Worked effectively in team environments to make the workplace more productive.
Low Voltage Technician
Encompass Interactive
Kennesaw, Georgia
09.2018 - 02.2023
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Kept records of parts and equipment used in projects to update inventory.
- Implemented changes to improve system performance or reliability.
- Provided technical support to customers and staff on a variety of hardware and software issues.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Performed routine maintenance on vehicles including oil changes and tire rotations.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Managed quality control and maintained high level of customer satisfaction.
- Utilized hand tools to properly splice cables.
- Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
- Installed and tested projects.
- Checked completed work for quality and accuracy.
- Maintained inventory records of all hardware components used in the installation process.
- Terminated Cat6 cable connectors and modular plugs.
- Performed troubleshooting of various network-related problems including routers, switches, hubs.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Configured new LAN and WAN networks as required by customers or business needs.
- Restored malfunctioning devices to original functionality and replaced as necessary.
- Installed, configured and maintained CCTV surveillance cameras and related equipment.
- Assisted in the development of IT policies related to the usage of CCTV systems within an organization.
- Read and understood network printouts to locate facility equipment.
- Deployed IP Cameras at designated locations according to project requirements.
- Set up and installed network cabling infrastructure.
- Traveled frequently to various locations for installations or service calls.
- Inspected work sites prior to beginning installations to ensure safety protocols were met.
- Worked closely as part of effective team to deliver customer requests on time.
- Placed microphones in specific locations to maximize audio quality.
- Run cables through walls and ceilings for complete installations.
- Used appropriate tools and materials in alignment with safety protocols and industry best practices.
- Followed specifications to pull and terminate cables.
- Utilized industry best practices in pulling low-voltage cabling.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked with cross-functional teams to achieve goals.
Car Detailer
Tephseal
Kennesaw, Georgia
06.2017 - 09.2018
- Utilized steam cleaners and vacuums for deep cleaning of carpets, upholstery, and other surfaces.
- Checked vehicles prior to service and immediately afterward to identify damages.
- Applied dressing to vinyl surfaces such as dashboards, door panels, consoles and armrests.
- Restored headlights by applying special cleaning solutions that removed yellowing caused by UV exposure.
- Cleaned and polished vehicles using wax, polishes, detergents, brushes, water hoses, vacuums and other specialized equipment.
- Removed tar spots, tree sap and bird droppings from exterior surfaces using special cleaning solutions.
- Vacuumed vehicle interiors to remove loose dirt and debris.
- Applied protective sealant coating on painted surfaces after thorough cleaning.
- Maintained inventories of cleaning supplies.
- Detailed wheels, tires, and undercarriage to remove dirt and brake dust.
- Dried vehicles with microfiber towels after washing them.
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Cleaned upholstery, rugs and other surfaces with cleaning agents to remove dirt and debris.
- Inspected vehicle to verify pristine appearance for customer.
- Swept, shoveled or vacuumed debris or salvageable scrap into containers and removed from work areas.
Convenience Store Manager
Marathon Gas Station
Dallas, GA
04.2012 - 09.2017
- Provided coaching and guidance to motivate staff towards achieving goals.
- Monitored employee productivity and suggested improvements for better productivity and service delivery.
- Resolved customer complaints in a timely manner while providing excellent customer service.
- Monitored product import or export processes to verify compliance with regulatory or legal requirements.
- Tracked customer orders to ensure timely delivery of requested items.
- Providing regular updates to the owner regarding progress, budget, schedule and any other pertinent information.
- Set specific goals for projects to measure progress and evaluate end results.
Education
High School Diploma -
East Paulding High School
Dallas, GA05-2015
Automotive Technology
Chattahoochee Technical College
Marietta, GASkills
- Component repair
- Cable pulling
- Instrumentation configuration
- Environmental safety
- Recruitment
- HR leadership
- Fault tracing
- Wireless communications
- Telecommunications infrastructure
- Cable testing
- Low voltage wiring
- Audio-visual systems
- Power distribution
Timeline
Field Technician
True Kings LLC
05.2020 - Current
Low Voltage Technician
Encompass Interactive
09.2018 - 02.2023
Car Detailer
Tephseal
06.2017 - 09.2018
Convenience Store Manager
Marathon Gas Station
04.2012 - 09.2017
High School Diploma -
East Paulding High School
Automotive Technology
Chattahoochee Technical College