Danjuma kede
Princeton,TX
Summary
Organized and detail-oriented Claims Adjuster dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems. Dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality focused processes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Claims Adjuster
Renfroe
03.2023 - 08.2023
- Established relationships with clients and insurance companies to foster timely claims resolution
- Answered customer questions regarding deductibles
- Verified insurance claims and determined fair amount for settlement
- Examined claims forms and other records to determine insurance coverage
- Prepared summaries of damage, payments, and policy coverage
- Documented all investigation activity and presented reports to management.
Driver
Izzy’s Transportation LLC
03.2019 - 02.2023
- Recruiting and onboarding personnel, ensuring a customer-centric team is cultivated and equipped to deliver exceptional service experiences
- Maintained consistent communication with customers, proactively addressing their concerns, and swiftly resolving any issues to uphold exceptional customer satisfaction levels
- Applied tailored market strategies to enhance customer experiences and satisfaction
- Fostered strong supplier relationships to ensure seamless service delivery and exceed customer expectations
- Identified and leveraging new business opportunities to enhance customer service offerings and satisfaction
- Exercised meticulous attention to detail in managing tax returns to ensure accuracy and compliance.
Claims Adjuster
The Best Claims Solution
04.2017 - 01.2019
- Examined claims forms and other records to determine insurance coverage
- Evaluated insurance policies and analyzed damages to determine coverage
- Established relationships with clients and insurance companies to foster timely claims resolution
- Answered customer questions regarding deductibles
- Verified insurance claims and determined fair amount for settlement
- Prepared summaries of damage, payments, and policy coverage
- Documented all investigation activity and presented reports to management.
Claims Adjuster
AS&G Claims Administration Inc
07.2014 - 02.2017
- Evaluated insurance policies and analyzed damages to determine coverage
- Established relationships with clients and insurance companies to foster timely claims resolution
- Answered customer questions regarding deductibles
- Verified insurance claims and determined fair amount for settlement
- Examined claims forms and other records to determine insurance coverage
- Substantiated legitimate claims and denied unjustified claims
- Ascertained levels of coverage and determined whether claims would receive approvals or denials
- Documented all investigation activity and presented reports to management.
Education
Associate Degree - Business Economics
University Of Calabar
Calabar, NG09.2004
Skills
- In-depth understanding of insurance policies, coverage types, terms, and conditions relevant to different types of claims (eg, property, auto, liability, etc)
- Ability to conduct thorough investigations, gather evidence, interview witnesses, review documents, and assess cause and extent of damages or losses
- Excellent communication skills, both written and verbal, to interact with claimants, policyholders, witnesses, attorneys, and other parties involved in claims process
- Customer-focused approach to provide empathy, support, and clarity throughout claims process, maintaining positive relationships with policyholders
- Effective time management skills to handle multiple claims simultaneously and meet deadlines for processing claims
- Comfortable with using claims management software and other relevant technology to document, process, and analyze claims efficiently
Accomplishments
Texas- All lines Louisiana Mississippi Alabama Florida Georgia Michigan Minnesota Arkansas Oklahoma
Certification
- TWIA AND TFPA
- NICTA
- STATE FARM ESTIMATIC, AUTO AND PROPERTY
- Desk Examiner Essentials
- Texas- All lines
- Louisiana
- Mississippi
- Alabama
- Florida
- Georgia
- Michigan
- Minnesota
- Arkansas
- Oklahoma
Timeline
Claims Adjuster
Renfroe
03.2023 - 08.2023
Driver
Izzy’s Transportation LLC
03.2019 - 02.2023
Claims Adjuster
The Best Claims Solution
04.2017 - 01.2019
Claims Adjuster
AS&G Claims Administration Inc
07.2014 - 02.2017
Associate Degree - Business Economics
University Of Calabar
- TWIA AND TFPA
- NICTA
- STATE FARM ESTIMATIC, AUTO AND PROPERTY
- Desk Examiner Essentials
- Texas- All lines
- Louisiana
- Mississippi
- Alabama
- Florida
- Georgia
- Michigan
- Minnesota
- Arkansas
- Oklahoma
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