Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ericsson Ebonka

Las Vegas

Summary

Organized and detail-oriented Claims Adjuster dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems. Dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Independent Insurance Adjuster

Alacrity Solutions
07.2024 - 10.2024
  • Utilized advanced software tools to efficiently manage claims workload, track progress, and generate detailed reports on overall performance metrics.
  • Managed sensitive situations with empathy while maintaining professional boundaries during interactions with distraught policyholders.
  • Improved claim processing efficiency by conducting thorough investigations and timely documentation of property damage.
  • Evaluated policy coverage details using advanced analytical skills to determine appropriate payout amounts accurately without overpayment or underpayment issues arising later on down the line between parties involved within an incident report scenario contextually relevant towards each unique situation encountered daily basis when working as an Independent Insurance Adjuster representing various companies across different states nationwide USA region specific locations accordingly so forth thus far henceforth moving forward hereafter going onwards prior past experience wise speaking terms.

Claims Adjuster

Alacrity Solutions
03.2023 - 05.2023
  • Established relationships with clients and insurance companies to foster timely claims resolution.
  • Answered customer questions regarding deductibles.
  • Verified insurance claims and determined fair amount for settlement.
  • Examined claims forms and other records to determine insurance coverage.
  • Prepared summaries of damage, payments, and policy coverage.
  • Documented all investigation activity and presented reports to management.

Claims Adjuster

The Best Claims Solution
09.2022 - 02.2023
  • Examined claims forms and other records to determine insurance coverage.
  • Evaluated insurance policies and analyzed damages to determine coverage.
  • Established relationships with clients and insurance companies to foster timely claims resolution.
  • Answered customer questions regarding deductibles.
  • Verified insurance claims and determined fair amount for settlement.
  • Prepared summaries of damage, payments, and policy coverage.
  • Documented all investigation activity and presented reports to management.

Claims Adjuster

Alacrity
12.2021 - 06.2022
  • Evaluated insurance policies and analyzed damages to determine coverage.
  • Established relationships with clients and insurance companies to foster timely claims resolution.
  • Answered customer questions regarding deductibles.
  • Verified insurance claims and determined fair amount for settlement.
  • Examined claims forms and other records to determine insurance coverage.
  • Substantiated legitimate claims and denied unjustified claims.
  • Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
  • Documented all investigation activity and presented reports to management.

Claims Adjuster

AS&G Claims Administration Inc
07.2021 - 10.2021
  • Examined claims forms and other records to determine insurance coverage.
  • Evaluated insurance policies and analyzed damages to determine coverage.
  • Answered customer questions regarding deductibles.
  • Verified insurance claims and determined fair amount for settlement.
  • Documented all investigation activity and presented reports to management.

Education

Bachelor of Arts - Applied Arts

Delta State University
Delta State, Nigeria.
09.2008

Skills

  • In-depth understanding of insurance policies, coverage types, terms, and conditions relevant to different types of claims (eg, property, auto, liability, etc)
  • Ability to conduct thorough investigations, gather evidence, interview witnesses, review documents, and assess cause and extent of damages or losses
  • Excellent communication skills, both written and verbal, to interact with claimants, policyholders, witnesses, attorneys, and other parties involved in claims process
  • Customer-focused approach to provide empathy, support, and clarity throughout claims process, maintaining positive relationships with policyholders
  • Effective time management skills to handle multiple claims simultaneously and meet deadlines for processing claims
  • Comfortable with using claims management software and other relevant technology to document, process, and analyze claims efficiently

Certification

  • Eberl Xactimate X1 Fundamentals training Certification.
  • Eberl Xactimate X1 Proficiency training Certification.
  • Eberl Essentials of Construction & Materials Identification training Certification.
  • Eberl Simplifying Measuring & Sketch training Certification.
  • Eberl Hands-on Rope and Harness training Certification.
  • Eberl Adjuster Safety Guidelines training 2023 Certification.
  • Eberl Keys to Understanding the HO Policy training Certification.
  • State Farm Estimatics Certification.

Timeline

Independent Insurance Adjuster

Alacrity Solutions
07.2024 - 10.2024

Claims Adjuster

Alacrity Solutions
03.2023 - 05.2023

Claims Adjuster

The Best Claims Solution
09.2022 - 02.2023

Claims Adjuster

Alacrity
12.2021 - 06.2022

Claims Adjuster

AS&G Claims Administration Inc
07.2021 - 10.2021

Bachelor of Arts - Applied Arts

Delta State University

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Ericsson Ebonka