Danna Arbelaez Arciniegas
Sarasota,FL
Summary
With a proven track record at Target for resolving customer complaints and boosting loyalty, I bring exceptional customer service and empathy skills to the table. Fluent in Spanish, I excel in multitasking and maintaining meticulous attention to detail, ensuring top-notch service and operational efficiency. My experience has honed my ability to collaborate effectively with teams, enhancing overall productivity.
Overview
3
3
years of professional experience
Work History
Doctor's Assistant
Optical
05.2024 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Greeted customers entering store and responded promptly to customer needs.
Customer Service Representative
Target
04.2023 - 05.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Provided exceptional service by addressing customer inquiries and resolving issues via phone, email, and in-person.
Cashier
McDonald's
01.2022 - 04.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Greeted customers entering store and responded promptly to customer needs.
Education
Sarasota Military Academy
801 N Orange Ave Sarasota, FL 34236 United States05.2024
Skills
- Time management
- Customer Service
- Empathy and active listening
- Bilingual-Spanish
- Teamwork
- Communication skills
- Problem Solving
- Leadership
- Multitasking
- Attention to detail
- Work ethic
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Doctor's Assistant
Optical
05.2024 - Current
Customer Service Representative
Target
04.2023 - 05.2024
Cashier
McDonald's
01.2022 - 04.2023
Sarasota Military Academy
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