D'ANNA BENSON
Puyallup
Summary
Dynamic Executive Assistant with 20+ years of experience in office management, administrative support, and HR. Skilled at streamlining operations through expert calendar management, correspondence coordination, and expense tracking. Known for maintaining confidentiality, building strong stakeholder relationships, and enhancing team productivity. Proficient in Microsoft Office Suite and dedicated to supporting executive leadership to drive organizational success.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Robert Half Staffing
01.2022 - Current
- Prepared weekly and monthly customer invoices while maintaining accurate customer account records.
- Managed billing, coding, and collections follow-up to ensure timely payments.
- Maintained and organized job files including contracts, change orders, subcontractor information, and job cost documentation.
- Assisted management with updating job budgets, Schedules of Values (SOV), and insurance records.
- Processed payroll by entering employee time and generating operational reports.
- Provided administrative support including phones, document collation, filing, and updating job records in company systems.
Administrative Assistant
Safeway Distribution
01.2022 - 07.2025
- Manage calendars, coordinate travel arrangements, and assist General Manager effectively.
- Oversee administrative functions, including correspondence management, daily scheduling, sales expense tracking, and productivity report development.
- Organize receipts and submit accurate expense reports for General Manager and Director.
- Prepare new hire orientation packets, create employee badges, and assemble welcome bags for HR initiatives.
- Plan and coordinate company events and luncheons, ensuring seamless execution.
Administrative Assistant / Surgery Scheduler / Customer Service / Data Entry
Apple One
10.2020 - 01.2022
- Responsible For Calling Patients to Scheduled Surgeries for Kaiser, While Exercising Customer Service.
- Client Data Entry.
- Assist Clients Regarding the Status of Their Projects.
- Delegating Calls to the Proper Department.
- Handle Potential New Clients for the Company.
- Handle Employee and Client On-boarding Such As Sending Confirmations of Appointments, Payments, Firm Requests to Client, On-boarding Information.
- Sort Incoming Files, Manage Assignments, Receive/Transmit.
- Troubleshoot Office Equipment, Such As Computer Hardware and Software.
Human Resource Generalist
Security Industry Specialist
12.2019 - 04.2020
- Handled Security Specialist / Off Duty Officers Cards - Armed /unarmed, Police IDs.
- Research Guards Information on Non-Compliant Reports.
- Coordinated All Off-Duty Officers for the Academy Awards.
- Activate And Inactivate Security Specialist/Off Duty Officers.
- Off-boarding Security Specialist/Off Duty Officers from Company.
Administrative Assistant / Receptionist
Performance Lighting
03.2017 - 12.2019
- Play a pivotal role in a fast-moving business environment as well as provided administrative assistance to the CEO.
- Respond to shifting priorities/deadlines while handling all aspects of a complex front office to include greeting, welcoming and directing visitors.
- Direct all incoming communication, set-up lunches, and create Various spreadsheets.
- Understanding of A/P, A/R and billing practices.
- Processed requisitions, vouchers and invoices.
- Data entry for onsite services utilizing a variety of software platforms.
- Vendor access to business and set up within applied systems.
Administrative Assistant
Apple One
04.2015 - 03.2017
- Responsible for a variety of office administrative duties such as liaison between customers, department teams and management.
- Provide front counter assistance to the public.
- Issued, filed parking and transportation permits.
- Issued permit refunds.
- Assisted multiple departments on projects as needed as well as managed projects for public works.
Administrative Specialist
Apple One (City of Orange)
05.2014 - 03.2015
- Responsible for a variety of office administrative duties such as liaison between customers, department teams and management.
- Provide front counter assistance to the public.
- Issued, filed parking and transportation permits.
- Issued permit refunds.
- Assisted multiple departments on projects as needed as well as managed projects for public works.
- Assist with encroachment permits.
- Data input in MainStar (city software).
- Responsible for scheduling all conference rooms.
Education
Certificate Course - Payroll, Database, Travel, Reimbursements Training
University of California Irvine
Irvine, CA01-2007
Certificate Course - Computer Network/Graphics and FrontPage (Web Design)
Coastline College
Costa Mesa, CA01-1999
Skills
- TEAMs
- Microsoft Office 365
- PeopleSoft
- Quick Book Pros
- Windows
- HRIS
- Ceridian
- Concur
- Sage
- HRIS, ADP, Salesforce, SAP, Act! Oasis, RainKing, MAC, Roboform, MainStar, Access, MAC, Changepoint
Timeline
Administrative Assistant
Robert Half Staffing
01.2022 - Current
Administrative Assistant
Safeway Distribution
01.2022 - 07.2025
Administrative Assistant / Surgery Scheduler / Customer Service / Data Entry
Apple One
10.2020 - 01.2022
Human Resource Generalist
Security Industry Specialist
12.2019 - 04.2020
Administrative Assistant / Receptionist
Performance Lighting
03.2017 - 12.2019
Administrative Assistant
Apple One
04.2015 - 03.2017
Administrative Specialist
Apple One (City of Orange)
05.2014 - 03.2015
Certificate Course - Computer Network/Graphics and FrontPage (Web Design)
Coastline College
Certificate Course - Payroll, Database, Travel, Reimbursements Training
University of California Irvine