Danna Castro
Phoenix,AZ
Summary
Experienced and dynamic professional with a solid background in customer service and sales. Developed expertise through valuable experience at Risas Dental Braces and Cash1Titleloans. Demonstrated excellence in delivering exceptional customer support and managing sensitive data. Strong problem-solving abilities and fluency in multiple languages. Proven track record of enhancing customer satisfaction with a keen focus on efficiency, resulting in a remarkable 20% increase in sales performance.
Overview
1
1
Certification
Work History
Call Center Representative
Risas Dental Braces
Shift Manager
Cash1Titleloans
Education
Diploma -
La Joya High School
Avondale Skills
- Customer support
- Data entry
- Call center customer service
- Problem-solving skills
- Customer service
- Appointment scheduling
- Cash handling
- Sales expertise
- FLUENT IN LANGUAGE
- Providing customer support
- HIPAA
- Front Desk
Certification
CPR
Languages
Spanish
Full Professional
Timeline
Call Center Representative
Risas Dental Braces
Shift Manager
Cash1Titleloans
Diploma -
La Joya High School
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