Danna Lopez
College Student
POMPANOBEACH,FL
Summary
Customer Service Cashier handling POS transactions, cash balancing, and customer issue resolution in a fast-paced retail setting. Keeps checkout moving while maintaining accuracy in cash drawers, restocking supplies, and supporting a clean, organized front end. Delivers calm service during busy periods and difficult interactions to protect the customer experience.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Sales Associate
Publix
06.2026 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed customer transactions accurately using point-of-sale systems, enhancing operational efficiency.
- Maintained store cleanliness and organization to ensure optimal presentation of merchandise.
- Collaborated with team members to restock shelves and manage inventory effectively.
Customer Service Cashier
Westside Cleaners
07.2025 - 06.2026
- Processed customer transactions with precision, ensuring seamless checkout experiences.
- Processed customer transactions efficiently using point-of-sale systems.
- Ensured accuracy in cash handling by balancing cash drawers at end of shifts, contributing to financial integrity.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Managed high-pressure situations with composure, effectively resolving customer concerns during peak periods.
Volunteer
Jupiter Medical Center
03.2025 - 01.2026
- Supported healthcare staff in optimizing patient intake and discharge processes.
- Assisted healthcare staff with patient intake and discharge processes.
- Enhanced patient care experience by facilitating effective communication between patients and medical professionals.
- Demonstrated flexibility by quickly adapting to changing environments to meet patient needs.
Education
High School Diploma -
Jupiter Community High School
Jupiter, FLSkills
- Customer service
- Customer satisfaction
- Cash management
- Product knowledge
- Point of sale systems
- Inventory management
- Patient intake assistance
- Issue resolution
- Workspace organization
- Cash drawer balancing
Timeline
Sales Associate
Publix
06.2026 - Current
Customer Service Cashier
Westside Cleaners
07.2025 - 06.2026
Volunteer
Jupiter Medical Center
03.2025 - 01.2026
High School Diploma -
Jupiter Community High School