Danna Nino Ocampo
Central Islip,NY
Summary
Dynamic Nail Technician with proven expertise at Nails, excelling in customer service and nail art techniques. Established strong client relationships, enhancing loyalty and satisfaction. Demonstrated effective time management while multitasking, and successfully promoted services, expanding the client base. Passionate about delivering personalized experiences and educating clients on nail care.
Energetic Manicurist bringing 3 years as experience as collaborative and responsible team player. Consistently requested by patrons due to level of care, precision and attention to comfort. Skilled in acrylic, gel and natural nail care techniques.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
4
4
years of professional experience
Work History
Nail Technician
Nails
07.2022 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Offered advice and recommended products to improve and maintain nails.
- Communicated effectively with management concerning important customer issues.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
- Provided soothing hand massages during manicure sessions to enhance overall relaxation for clients during their visit.
- Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.
- Demonstrated expertise in various nail art designs, attracting new customers seeking unique styles for special events or everyday wear.
- Delivered detailed nail art and design, elevating salon's reputation for creativity.
- Educated clients on benefits of regular nail care, fostering loyalty and repeat business.
- Implemented creative marketing strategies to attract new customers to the salon during slow periods or seasonal promotions.
- Offered personalized services according to needs and preferences.
- Designed creative nail art designs and patterns.
- Performed detailed trimming, filing and other nail services.
- Kept client's nails in great condition and offered advice on maintaining manicures.
Waitress
Asi Es Mi Peru
05.2021 - 08.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Processed orders and sent to kitchen employees for preparation.
Education
High School Diploma -
Central Islip High School
Central Islip, NY07-2024
Skills
- Customer service
- Nail extensions
- Time management
- Nail art techniques
- Problem-solving skills
- Appointment management
- Verbal and written communication
- Schedule maintenance
Accomplishments
- Resolved product issue through consumer testing.
- Maximized profits by reducing expenses, renegotiating contracts, and streamlining operations.
Languages
Spanish
Native or Bilingual
Timeline
Nail Technician
Nails
07.2022 - Current
Waitress
Asi Es Mi Peru
05.2021 - 08.2023
High School Diploma -
Central Islip High School
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