Danna Price
Newnan
Summary
Strategic senior management professional with expertise in customer service operations and procurement. Delivered improvements in customer satisfaction and vendor relationships while reducing operational costs. Skilled in strategic sourcing, contract negotiation, and process improvement, with a focus on developing high-performing teams to enhance service delivery and operational efficiency.
Overview
20
20
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Division Procurement Manager
Aalberts Surface Technologies
Fairburn
02.2025 - Current
- Negotiated pricing and terms with suppliers to optimize procurement costs.
- Implementation of cost savings projects company-wide.
- Procured materials for 8 U.S. locations to support operational needs.
- Oversaw operations for customer service, accounts receivable, and accounts payable teams to ensure seamless financial processes.
Operations/AR/AP Manager
Aalberts Surface Technologies
Fairburn
04.2022 - Current
- Solely responsible for all accounts payable and receivable processes throughout 8 U.S. locations.
- Manage and resolve collections and past due accounts.
- Maintained organized, detail-oriented filing systems across company.
- Procured materials from suppliers to support production needs.
- Managed customer service team, assigned work, and monitored performance.
- Order and monitor coating materials, office supplies, shipping materials, etc.
- Compose work orders for production.
- Assisted in preparing documents for ISO audit to ensure compliance.
- Applied 5S Lean and Six Sigma principles to optimize processes.
- 5S Lean/ Six Sigma.
- Create and issue quotes to customers, Manage pricing.
- Read drawings and blueprints and calculate square inches.
- Prepare customs paperwork for international shipments.
- Meet and exceed company objectives and participate in cross functional work teams.
Corporate AR/AP Manager
Aalberts Surface Technologies
Fairburn
01.2021 - 04.2022
- Solely responsible for all accounts payable and receivable processes throughout 8 U.S. locations.
- Oversaw management of past due accounts and conducted collection efforts.
- Process monthly inventory and categorize material in the general ledger.
- Entered customer orders for production, ensuring timely fulfillment and accuracy.
- Procured materials for production processes, ensuring quality and availability.
- Conducted quality control evaluations for suppliers and customers to ensure compliance.
- Supported the preparation of ISO audit documents to facilitate successful review.
- Coordinated logistics schedules for inbound and outbound shipments to ensure timely arrivals.
Customer Service Manager (CSM)
Aalberts Surface Technologies
Fairburn
11.2019 - 01.2021
- Established and maintained strong relationships with customers and suppliers to foster loyalty and collaboration.
- Answered phones and emails promptly to enhance customer satisfaction.
- Processed and issued invoices accurately to ensure timely billing and cash flow.
- Enter customer purchase orders to be completed by production.
- Secured necessary materials to ensure timely project completion.
- Schedule and assist with freight delivery and receiving, 3PL.
- Create and maintain excel spreadsheets of company inventory.
- Interpret blueprints and drawings of parts, and create part numbers to be entered into database.
- Perform quality control inspections, including lab testing.
Referral and Collections Manager
Pediatrics at Brookstone Centre
Columbus
04.2011 - 06.2018
- Managed in-house accounts and coordinated with online collections agency for timely report analysis
- Ensured electronic health records were up-to-date through systematic scanning and filing of patient information.
- Processed and submitted insurance claims for efficient claims management
- Managed referral processes by effectively communicating with specialists to ensure patients received necessary care.
- Prepare and provide medical records to patients and requesting facilities.
- Maintain electronic health records/scanning
- Delivered excellent customer service to enhance patient satisfaction and streamline appointment processes
Lead Pharmacy Technician
Dinglewood Pharmacy
Columbus
08.2007 - 04.2011
- Filled prescriptions and created labels for medication containers to ensure accurate dispensing
- Counseled patients on new prescriptions to enhance understanding and adherence
- Controlled inventory management to maintain optimal supply levels.
- Facilitated communication by answering phones to assist customers with their needs.
- Organize and manage in-house charge accounts
- Greet customers by name and provide superior customer service
- Multi-task operating pharmacy drive through and walk in customers
- Managed pharmacy drive-through and walk-in customers to provide efficient service
- Recognized and welcomed customers by name, ensuring exceptional service and satisfaction.
Assistant Manager
Movie Gallery
Columbus
06.2006 - 08.2007
- Provided outstanding and friendly customer service
- Managed incoming telephone calls to assist customers effectively
- Organized employee work schedules to ensure optimal coverage and service
- Organized videos and designed store displays to enhance customer engagement
- Operated cash registers and prepared deposits accurately and efficiently
Education
Bachelor's Degree - Business Administration and Management/Human Resources
Southern New Hampshire University
Manchester, NHAssociate - Health Science in Health Science
Columbus State University
Columbus, GA, USColumbus Technical College
Northside High School
Columbus, GA 08.2001 - 01.2005
Skills
- Conflict Management
- Adaptability
- Time Management
- Statistical Analysis
- Stakeholder management
- Customer management
- Supplier Contract Negotiation
- Procurement Regulations
- Team Management
- Senior Leadership
- Manufacturing
- Project Development/Management
- Supplier Sourcing
- Office Management
- Metrics Reporting
- 3PL
- OSHA
- Contract Negotiation
- Quality Audits
- Supply Chain Management
- Data Analytics
- Production Planning
- Lean Six Sigma
Certification
- Heartsaver Certification, Present
- First Aid Certification, Present
- Lean Six Sigma Certification, 05/01/24 to Present, 215858733
- Certified Project Manager, 05/01/24 to Present, 337601234
- Certified Notary Public, 05/01/25 to 05/01/29
- CPR Certification
- Six Sigma Certification
- Professional In Human Resources
- BLS Certification
Timeline
Division Procurement Manager
Aalberts Surface Technologies
02.2025 - Current
Operations/AR/AP Manager
Aalberts Surface Technologies
04.2022 - Current
Corporate AR/AP Manager
Aalberts Surface Technologies
01.2021 - 04.2022
Customer Service Manager (CSM)
Aalberts Surface Technologies
11.2019 - 01.2021
Referral and Collections Manager
Pediatrics at Brookstone Centre
04.2011 - 06.2018
Lead Pharmacy Technician
Dinglewood Pharmacy
08.2007 - 04.2011
Assistant Manager
Movie Gallery
06.2006 - 08.2007
Northside High School
08.2001 - 01.2005
Bachelor's Degree - Business Administration and Management/Human Resources
Southern New Hampshire University
Associate - Health Science in Health Science
Columbus State University
Columbus Technical College