Danna Rodriguez
Fort Worth
Summary
Dedicated hotel breakfast server with strong customer service, attention to detail, and time management skills. Committed to enhancing guest experiences through exceptional service and maintaining a clean, organized dining environment.
Overview
3
3
years of professional experience
Work History
Hotel Breakfast Server
Four Points Hotel by Sheraton
Forth Worth
10.2022 - Current
- Prepared and served breakfast items to hotel guests promptly.
- Maintained cleanliness and organization of the dining area throughout service.
- Assisted with setting up the dining area prior to opening for service.
- Provided excellent customer service by anticipating customer needs and responding promptly to requests for assistance or information about menu items and specials.
- Assisted guests with menu selections and special dietary needs.
- Collaborated with kitchen staff to ensure timely food delivery.
- Managed inventory of breakfast supplies and reported shortages.
- Provided exceptional customer service to enhance guest experience.
- Handled cash transactions and processed guest payments accurately.
Cleaning Crew Member
Self-employeed
Fort Worth
06.2022 - 08.2022
- Organized cleaning schedules and prioritized tasks for efficient workflow management.
- Maintained inventory of cleaning supplies and reported shortages to ensure availability.
- Developed positive relationships with clients through excellent customer service practices.
- Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
- Vacuumed carpets, furniture, and upholstery.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Emptied trash cans and replaced liners.
- Dusted furniture, fixtures, and other surfaces.
Education
High School Diploma -
Saginaw High School
Saginaw, TX05-2025
Some College (No Degree) - Dental Hygiene
Texas Woman's University
Denton, TXSkills
- Customer service
- Time management
- Inventory management
- Food safety practices
- Team collaboration
- Task prioritization
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Hotel Breakfast Server
Four Points Hotel by Sheraton
10.2022 - Current
Cleaning Crew Member
Self-employeed
06.2022 - 08.2022
High School Diploma -
Saginaw High School
Some College (No Degree) - Dental Hygiene
Texas Woman's University