Danna Silerio
Indianapolis,IN
Summary
Bilingual professional dedicated to client satisfaction, ensuring seamless service and fostering strong relationships. Recognized for boosting case handling effectiveness while maintaining a client-first approach.
Overview
3
3
years of professional experience
Work History
Paralegal
Alex Mendoza Law
10.2023 - 03.2025
- Drafted routine legal documents like pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Supplied relevant documentation and data for legal discoveries.
- Made sure every customer was satisfied with our service and information provided to them, always put clients first.
- Handled phone calls while still working on other assignments.
Receptionist
Ray Skillman Ford
09.2022 - 07.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Beauty Advisor
Sephora
07.2022 - 11.2022
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Education
High School Diploma -
Christel House Academy South
Indianapolis, IN05.2022
Skills
- Case management
- Client communication
- Calendar management
- Document filing
- Document preparation
- Customer/Client relations
- Greeting and seating clients
- Bilingual
- Client Satisfaction
Languages
Spanish
Full Professional
Timeline
Paralegal
Alex Mendoza Law
10.2023 - 03.2025
Receptionist
Ray Skillman Ford
09.2022 - 07.2023
Beauty Advisor
Sephora
07.2022 - 11.2022
High School Diploma -
Christel House Academy South