Danna Trout
West Deptford
Summary
Designed and executed comprehensive training initiatives for new hires while mentoring technicians and doctors to enhance skill sets. Led training programs for new employees and supervised ongoing mentorship for technicians and doctors.
Supported new software rollout by coordinating staff training to enable consistent use.
Developed and rolled out new scheduling procedures to support streamlined operations.
I am looking to apply my training organization and management expertise to support ongoing development within veterinary medicine.
Overview
13
13
years of professional experience
Work History
Veterinary Technician/Receptionist
Animal Clinic of Millville and Buena
Vineland, NJ
10.2013 - 02.2017
- Responsibilities include client communications, invoicing, scheduling appointments and surgeries, and handling cash and credit transactions. Also includes assisting the doctor in daily appointments and surgical procedures.
Veterinary Technician
Longwood Veterinary Center
Kennett Square, PA
04.2021 - Current
- Administered vaccinations and medications under veterinarian supervision to ensure pet health and safety.
- Assisted in surgical procedures by preparing instruments and monitoring patients during anesthesia.
- Conducted routine physical examinations to assess animal health and identify potential issues early.
- Collaborated with veterinary staff to streamline clinic operations and improve patient care processes.
- Mentored new technicians in clinical procedures, fostering a supportive learning environment for skill development.
- Streamlined workflow, ensuring accurate record-keeping and appropriate scheduling of procedures and appointments.
- Trained and mentored other LVT staff.
- Shift lead
Advanced Patient Care Technician
Blue Pearl Pet Hospital
New Castle, DE
02.2017 - 02.2021
- Administered medications and treatments under veterinary supervision, ensuring compliance with protocols.
- Assisted in surgical procedures by preparing instruments and maintaining sterile environments.
- Monitored patient vital signs and reported changes to the veterinary team for timely interventions.
- Educated pet owners on post-operative care and preventive health practices, enhancing client satisfaction.
Education
Bachelor's of Arts - History
Rowan University
Glassboro, NJ01.2012
Associate - Social Science/Liberal Arts in Liberal Arts
Cumberland County College
Vineland, NJ01.2010
Skills
- Proficient with Microsoft Office and multiple veterinary softwares including Cornerstone, Impromed, Covetrus Pulse, CoVet software and Weave
Personal Information
Work Permit: Authorized to work in the US for any employer
ADDITIONAL INFORMATION
Please contact for references.
Timeline
Veterinary Technician
Longwood Veterinary Center
04.2021 - Current
Advanced Patient Care Technician
Blue Pearl Pet Hospital
02.2017 - 02.2021
Veterinary Technician/Receptionist
Animal Clinic of Millville and Buena
10.2013 - 02.2017
Associate - Social Science/Liberal Arts in Liberal Arts
Cumberland County College
Bachelor's of Arts - History
Rowan University