Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Danna Sofia Moyano M

Boston,MA

Summary

Dynamic and engaging, I excelled at Rochambeau, mastering beverage preparation and elevating customer experiences. Known for strong multitasking and exceptional service, I boosted satisfaction through high-quality cocktails and efficient service. My training of new staff and development of a loyal clientele underscore my team-player attitude and communication prowess.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bartender

Rochambeau
09.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Server

Rochambeau
02.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Education

Associate of Arts - Liberal Arts

Bunker Hill Community College
Charlestown, MA
01.2026

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Team player attitude
  • Clear and effective communication
  • Suggestive Selling
  • Beverage Preparation
  • Engaging personality

Certification

  • Alcohol Server Certification - Training for Intervention Procedures (TIPS).

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Bartender

Rochambeau
09.2022 - Current

Server

Rochambeau
02.2021 - Current

Associate of Arts - Liberal Arts

Bunker Hill Community College

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Danna Sofia Moyano M