Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Volunteer Work
Volunteer Work
Generic

Dannette Gonzalez

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Server/Bartender

Bubba's 33
07.2021 - Current
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Increased sales significantly by upselling higher-end products to customers.

Lead Teacher

KinderCare Learning Centers
01.2021 - 07.2021
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Conferred with parents about student progress to boost family involvement and enhance student support.

Shift Manager

Bubba's 33
07.2019 - 01.2021
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Cultivated professional working relationships with peers and supervisors.

Technical Support Representative/Shift Lead

Charter Communications
12.2017 - 12.2019
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Documented support interactions for future references
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.

Server/Bartender/Culinary Assistant

Cheddars Scratch Kitchen
11.2015 - 09.2017
  • Assisted with preparation and serving of food in line with established nutrition guidelines.
  • Maintained food and sanitation standards to prevent food-borne illness and promote health..
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Salesperson

Victoria's Secret & PINK
11.2015 - 02.2016
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Server

Delicioso's Cafe
12.2013 - 12.2015
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

Bachelor of Arts - Psychology

The University of Texas At San Antonio
San Antonio, TX
12.2023

Associate of Science - Biology

Northeast Lakeview College
Universal City, TX
08.2020

Associate of Arts - Teaching

Northeast Lakeview College
Universal City, TX
08.2020

Skills

  • Verbal and Written Communication
  • Coaching and Mentoring
  • Guest Relations
  • Energetic and Enthusiastic
  • Creative Lesson Plan Development
  • Parent and Student Communication
  • Behavioral Skills Development
  • Family Involvement
  • Conflict Mediation
  • Account Management
  • Conflict Resolution
  • Administrative Support

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Server/Bartender

Bubba's 33
07.2021 - Current

Lead Teacher

KinderCare Learning Centers
01.2021 - 07.2021

Shift Manager

Bubba's 33
07.2019 - 01.2021

Technical Support Representative/Shift Lead

Charter Communications
12.2017 - 12.2019

Server/Bartender/Culinary Assistant

Cheddars Scratch Kitchen
11.2015 - 09.2017

Salesperson

Victoria's Secret & PINK
11.2015 - 02.2016

Server

Delicioso's Cafe
12.2013 - 12.2015

Bachelor of Arts - Psychology

The University of Texas At San Antonio

Associate of Science - Biology

Northeast Lakeview College

Associate of Arts - Teaching

Northeast Lakeview College

Volunteer Work

-Volunteered with VBS in the summer of 2022.

-Spent time serving in Early Childhood and Kids Church in 2022 and 2023.

-Served on a missions trip team in New York in February 2023

-Have served in the High School Ministry from August 2022 up until current.

-Helps lead a High School Community Group

-Leading a College+ Community Group throughout the summer of 2023

-Served as a student counselor at OneWknd 2023

-Served as a student council counselor and squad leader at middle school and high school summer camp 2023.

Volunteer Work

-Volunteered with VBS in the summer of 2022.

-Spent time serving in Early Childhood and Kids Church in 2022 and 2023.

-Served on a missions trip team in New York in February 2023

-Have served in the High School Ministry from August 2022 up until current.

-Helps lead a High School Community Group

-Leading a College+ Community Group throughout the summer of 2023

-Served as a student counselor at OneWknd 2023

-Served as a student council counselor and squad leader at middle school and high school summer camp 2023.

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Dannette Gonzalez