Dannette Kedley
Murrieta,CA
Summary
A highly motivated Certified Nurse Assistant and Health Academy enrollment advisor seeking to become a Licensed Vocational Nurse. I am eager to further utilize my strong customer service and organizational skills to provide exceptional patient care while fulfilling my innate longing to serve people in need. I am extremely adaptable to changing assignments and can manage multiple priorities while maintaining composure in stressful situations.
Overview
4
4
years of post-secondary education
22
22
years of professional experience
Work History
Enrollment Specialist
Trinity Health Academy
Temecula, California
11.2025 - Current
- Guided families through Trinity Health Academy registration and onboarding steps.
- Managed student enrollment inquiries for Trinity Health Academy admissions office.
- Reviewed application documents for Trinity Health Academy enrollment records.
Insurance Claims Processor
Allstate
Corona, California
03.2018 - 06.2018
- Reviewed claim files to ensure compliance with coverage, liability, and documentation requirements.
- Verified claimant information to align with policy records and loss details for accurate claim processing.
- Processed insurance claims in accordance with Allstate claim systems and policy guidelines, ensuring timely resolution.
Technical Specialists
General Global Assistance
San Diego, California
10.2004 - 12.2017
- Reviewed and processed documentation for compliance with company policies and state regulations, contributing to risk management.
- Maintained accurate and organized case files, including correspondence and records of communication.
- Coordinated with multiple parties to gather required documents, ensuring timely completion of case requirements.
- Collaborated with team members and external stakeholders to collect necessary documentation.
- Drafted professional correspondence and responded to inquiries from clients, agents, and internal staff.
Education
Bachelor of Arts - Sociology
University of California, Santa Barbara
Santa Barbara, CA 10.1995 - 06.1999
Skills
- Exceptional and caring customer service
- Excellent document management
- Multitasking and organizational skills
- Proactive problem solver
- Data privacy and HIPAA management
Timeline
Enrollment Specialist
Trinity Health Academy
11.2025 - Current
Insurance Claims Processor
Allstate
03.2018 - 06.2018
Technical Specialists
General Global Assistance
10.2004 - 12.2017
Bachelor of Arts - Sociology
University of California, Santa Barbara
10.1995 - 06.1999