DANNETTE YOUNG-ARD
Farmington,NM
Overview
15
15
years of professional experience
Work History
Customer Service
Safelite Solutions
05.2022 - Current
- Answer calls to aid with filing Insurance Claims for Auto Glass Damage. Verification Department L1, L4 and L5 Representative. Process claims and contact customers to complete missing information. Schedule Appointments for service. Verify Insurance Coverage. Aid with billing and other duties as needed.
Caregiver
Private
Las Vegas
07.2012 - 08.2021
- I was the primary caregiver for my mother. I managed her day to day living including shopping, cleaning, driver, bills, etc.
- Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
- Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.
- Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.
Receptionist
Chancellor Gardens
Clearfield, UT
08.2011 - 04.2012
- All Receptionist duties including but not limited to greeting visitors, answering multi-line phone systems, data entry, marketing, assisting department leads. Also assisted residents.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Transmit information or documents to customers, using computer, mail, or facsimile machine.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
Education
GED - undefined
DAVIS APPLIED TECHNOLOGY CENTER
Kaysville, UT06.1990
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GILBERT HIGH SCHOOL
Gilbert, AZ01.1990
Skills
- Excellent customer service
- Healthcare customer service
- Superior customer service
- Window customer service
- Client relations and customer service
- Customer service experience
Timeline
Customer Service
Safelite Solutions
05.2022 - Current
Caregiver
Private
07.2012 - 08.2021
Receptionist
Chancellor Gardens
08.2011 - 04.2012
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GILBERT HIGH SCHOOL
GED - undefined
DAVIS APPLIED TECHNOLOGY CENTER