Dannielle Gangale

Specialized in Medicare and Commercial lines of business

Full-time remote customer service representative

Email responses to members

Assisted pharmacy call center representatives with claims processing, prior authorization and any other pharmacy related questions and concerns

• Assisted pharmacists in preparing and dispensing medications to patients.
• Maintained accurate inventory of pharmaceuticals and supplies.
• Learned medication safety protocols and proper storage procedures.
• Operated pharmacy software to process prescription orders efficiently.
• Followed guidelines for labeling and packaging medications correctly.
• Participated in daily cleaning and organization of pharmacy workspace.
• Communicated with insurance companies resolving billing issues promoting seamless coverage for customers.
• Counted and labeled prescriptions with correct item and quantity.